Banto: Hospitality Ops

Run your property's daily operations from one place — cleaning schedules, staff tasks, guest arrivals, and team chat, kept in sync from the front desk to the field.

Banto is the operations app for short-stay hospitality - vacation rentals, guesthouses and small inns - and for the teams that keep them running.

From the moment a booking lands to the moment the next guest walks in, Banto holds the whole turnover on one thread: who is arriving today, what they asked for, what the team has to prepare, and what still needs a person.

GUESTS • Today's arrivals, in-house guests and departures on a single board • See who still needs you: an unanswered message, an incomplete check-in, an unconfirmed payment • Follow each stay from welcome message to details submitted, door code sent, arrival and checkout • Requests picked up from the conversation - pickup, baby cot, extra futon, BBQ - so the team prepares the right things

TASKS • "My Day" gives each person their work for the day • Step-by-step checklists for checkout cleans, pre-flight checks and deep cleans • Before and after photos on every task • Live status, so managers see what is done and what is next • Keeps working where the signal does not - updates sync when you are back online

BOOKINGS • Reservations sync from Hostfully, Beds24, Guesty, Cloudbeds, Hostaway, Smoobu, Lodgify and Hospitable • A calendar of check-ins and check-outs across every property • Cleaning is scheduled from the reservation, so no turnover is missed

GUEST COMMUNICATION • Online check-in collects guest details, arrival time and requests before the stay • Guest replies come back into Banto whichever channel they arrived on, including bookings that carry no messaging at all • AI drafts an answer from your own house knowledge, grounded in facts you approved

TEAM • Assign work to people or teams, per property • Shifts, and attendance clocked from the phone • Chat rooms per property or topic, with Japanese and English translation built in • Roles that fit an inn: owner, manager, leader, staff

FIELD REPORTS • Damage reports with photo evidence, filed from the property • Maintenance requests with priority and category • Lost and found with return tracking • Daily logs, supply requests and linen orders

FOR MANAGERS • A web admin for properties, rules, staffing and reporting • Guest portal, in-property guides and payroll-ready attendance exports

Banto fits properties listed on Airbnb, Vrbo and Booking.com through a supported PMS, and direct bookings just the same.