Flow Triage

Streamline your service operations with FlowTriage Mobile FlowTriage Mobile is the essential companion app for staff managing service requests across hospitality, senior care, and property management facilities. Stay connected to your workflow wherever you are and ensure no request goes unattended. Key Features: Real-time Ticket Access - View incoming service requests as they arrive from guests, residents, or tenants via WhatsApp, email or SMS Smart Organization - Tickets automatically categorized by AI into maintenance, housekeeping, concierge, and other service types Quick Updates - Change ticket status, add notes, and update priority levels instantly Assignment Management - See which tickets are assigned to you and claim unassigned requests Shared Inbox - Reply to customers across WhatsApp, email and SMS from a single thread, with unread counts so nothing sits unanswered (available to managers and admins) To-dos - Track your own work with comments, filters and assignment Time Tracking - Time your work on any ticket with a single running timer that follows you between them Bookings - A week-view diary showing open slots alongside existing bookings; create, cancel, and confirm attendance Multiple Workspaces - Belong to several client workspaces and switch between them at any time Rich Context - View full conversation history, attached images, and all relevant details for each request Offline Mode - Review ticket details even without connectivity; updates sync automatically when back online Perfect For: Hotel and resort staff Senior living facility teams Property management professionals Maintenance crews Housekeeping departments Concierge services Why FlowTriage Mobile? Never miss a service request again. FlowTriage Mobile puts your entire ticket management system in your pocket, allowing your team to respond faster, coordinate better, and deliver exceptional service experiences. Note: This app requires an active FlowTriage subscription. Contact your administrator for login credentials.