ServiceTorch Mobile

ServiceTorch is the field service app for trade businesses: locksmiths, garage doors, plumbing, HVAC, electrical, and any team that sends technicians to a customer's door.

Your office books the work. Your technician opens the app and already knows where to be, what the job is, what the customer has been told, and what it costs.

FOR THE TECHNICIAN

• Today's schedule, with the customer, address and job notes
• One tap to drive there, call the customer, or text them an arrival time
• Travel time and time on site recorded automatically, so nobody rebuilds their week from memory on Friday
• Build a quote on site from your own price book, take a signature, take the payment
• Photos, checklists and parts used, all attached to the job

FOR THE OFFICE

• See every technician's day as it happens
• Quotes, invoices, deposits and refunds in one place
• Customer history, notes, calls and texts on one screen
• Inventory, purchase orders and what is on each van

FOR THE OWNER

• What was sold today, what was collected, and what is still owed
• Which technicians are ahead of pace and which are behind
• Job costing that includes labour, parts and commission

ServiceTorch replaces the pile of tools most shops run on: a paper schedule, a spreadsheet of prices, a separate invoicing app, and a group chat. One record per job, from the first phone call to the paid invoice.

An active ServiceTorch account is required to sign in. Accounts are set up by your business.