Happytap by SurveySparrow

HappyTap collects instant micro-feedback from customers and visitors at physical stores, service areas, and any real-world location with high foot traffic. It’s ideal for retail checkouts, hotel lobbies, events, public transport, hospitals, and more.

Place our smiley button devices at key locations and watch real-time customer sentiment unfold with every click. Each device can be mapped to a single question or multiple questions to measure different aspects of your customer experience (CX).

With the HappyTap app, you can: Sync multiple devices to your SurveySparrow account View real-time sentiment data and overall metrics Filter data for specific customer insights Monitor new responses with push notifications Manage a full on-site feedback program at any scale — all from your smartphone. Install the HappyTap app today and start listening to your customers as they engage with your brand.

About SurveySparrow: SurveySparrow is the conversational survey platform that transforms how mid-market and large organizations gather feedback, conduct research, and collect data. We've built the world's first chat-based survey platform that delivers 40% higher response rates than traditional form-based solutions.
Our platform offers advanced features like white-label customization, multi-language support, real-time analytics and reporting, direct integrations with major platforms and compliance with enterprise security benchmarks. Today, SurveySparrow serves over 4000 customers across 149 countries, including enterprise clients like Deloitte, Siemens, and Grant Thornton, who rely on us for their critical survey and research initiatives.