Feedbackly Customer Survey

Transform your iPad into a feedback collection device and start getting feedback in seconds. It’s always free up to 50 monthly responses!

How it works:

1. Download the app and start collecting feedback by creating your own custom surveys. Create as many surveys as you'd like. You can also collect responses offline which will upload to your dashboard when you connect to the internet.

2. Analyze the response data on Feedbackly’s advanced analytics dashboard. The data is presented in easy to understand lists, tables and graphs. Export your data in PDF, XLSX, or CSV format.

Feedbackly is an all-in-one multi channel customer feedback tool that lets you easily create surveys, polls and questionnaires on your iPad, mobile, web page, email, SMS and many more.

Over 15 million responses have been gathered worldwide with Feedbackly!

Use cases:

• Use this app to to show a survey in your retail store to collect customer feedback or to collect contact information.
• Use Feedbackly at trade/recruitment events to collect sales leads or to create polls for potential clients/employees.
• Put Feedbackly to use in your restaurant or store to identify improvements to your customer service.
• Identify employee satisfaction levels at your office.

Main features:

• Intuitive and modern iPad feedback interface. Customize the look and feel with color themes.
• Multiple question types (smiley feedback, surveys, polls, forms, images, NPS etc.)
• Export your data as PDF, CSV, or Excel file types.
• Manage your surveys remotely and gather feedback offline.
• Create smart surveys which react to each customer response based on satisfaction level.
• Customize the visual appearance of your surveys with your company logo. You may also add a different logo to each survey.
• Manage your customer feedback with our Feedback Inbox feature! Send immediate responses to customers via email or SMS, all without leaving the Feedbackly dashboard.
• Set up automatic notifications that send to any organization user so no customer issues will be overlooked.
• Auto-assign organization users specific feedback to easily delegate your customer support.

Keywords: Customer experience, Customer feedback, Lead generation, Feedback survey, Feedback form, Survey, Poll, Customer satisfaction, Net promoter score (NPS), Feedback Kiosk, Offline Surveys