Video Relay Service India

National Helpline for Deaf Citizens of India

The VRS App for India (Video Relay Service) is an official initiative of the Indian Sign Language Research and Training Centre (ISLRTC), designed and developed by 1EQ Foundation to support the deaf and hard-of-hearing community across India.

This app is specially designed for individuals who use Indian Sign Language (ISL). It enables deaf users to connect with professional ISL interpreters through live video calls. The interpreter receives the user’s message in ISL and then relays it in spoken language to the hearing person — whether that is a doctor, customer service staff, a government official, or any other professional.

With VRS App for India, communication becomes simple, clear, and barrier-free. Deaf users no longer need to struggle to explain their concerns in places where sign language is not understood.

Key Features:

• Live Video Calls with ISL Interpreters – Direct access to trained interpreters fluent in Indian Sign Language.

• Relay Service – Interpreters translate from ISL to spoken language in real-time, ensuring smooth communication.

• Connect to the Right Person – The interpreter helps ensure your concern reaches the right professional or service provider.

• Easy & Accessible – A user-friendly interface designed for the Indian deaf community.

• Reliable Support – A trusted service by ISLRTC to empower deaf individuals in India.

How It Works:

1. Open the app and place a video call to the VRS helpline.

2. Explain your concern in Indian Sign Language (ISL).

3. The interpreter communicates your message in spoken language to the hearing person.

4. You get the right support quickly and without confusion.

Example Use Cases:

• Explaining medical issues to healthcare professionals.

• Talking to banks, government offices, or legal services.

• Handling customer service interactions.

• Managing everyday conversations where ISL is not understood.