Silpasathi

Silpasathi is the official single-window portal of the Government of West Bengal, designed to simplify and digitize services for businesses and entrepreneurs. The Silpasathi iOS application brings the entire platform to your fingertips, delivering a seamless, transparent, and paperless experience—anytime, anywhere.

Key Features for Applicants:

●Real-Time Application Tracking – Monitor your application status instantly and receive timely updates. ●Grievance Management – Raise grievances directly through the app and track their resolution status for complete transparency. ●Service Identification – Easily find out which services are applicable or required for your specific industry type. ●24/7 Access to Information – Get clear guidance, FAQs, and process details anytime you need them.

Key Features for Departments:

●Live Monitoring – Heads of Departments (HoDs) and Nodal Officers can track application statuses in real time. ●Comprehensive Reports – View category-wise pendency reports with colour-coded indicators for Micro, Small, Medium, and Large Enterprises based on investment value. ●Certificate Verification – Any third party can verify the authenticity of issued certificates or licenses by entering the license number.

Additional Highlights:

●Transparent Workflows – Digitized processes ensure faster approvals with clearly defined timelines. ●Single-Window Convenience – Access multiple trade-related government services from one platform. ●Improved Ease of Doing Business – Designed to reduce compliance burden and empower both businesses and government departments.

With Silpasathi, the Government of West Bengal is committed to delivering streamlined, citizen-friendly services and fostering a supportive environment for industries of all sizes. Whether you’re an entrepreneur setting up a new enterprise, or an official monitoring departmental progress, Silpasathi provides an integrated digital solution for everyone.

Download the Silpasathi iOS app today to experience simplified governance, real-time tracking, and transparent service delivery—making business license management faster and easier than ever before.