Prisma Resident Portal

Name: Prisma Resident Portal
Rating: 1.3 (88 reviews)
Author: Prisma Prop Tech LLC

By: Prisma Prop Tech LLC App

Prisma Prop Tech

Overview

Version:

1.1.2

Last updated: 2026-05-13

Ranking

#262,618 ▼ 7,753

Overall

Features & Capabilities

Prisma Resident Portal is a resident-focused Chrome extension that keeps everything you need about your home in one place: pay rent, manage utilities, submit maintenance requests, and stay informed with property updates.

Features include secure rent payments (card, debit, ACH), autopay, visible payment history, detailed utility charges whether submetered or ratio-based, real-time maintenance tracking, and direct messages from your property manager. Your property must be partnered with Prisma to use the app, and features vary by location.

User Growth & Download Statistics

App Payments Communication Task Management Privacy & Security

By:

Prisma Prop Tech LLC

Rating:

1.30

(88) 1 new ratings

Version:

1.1.2 Last updated: 2026-05-13

Version code:

885610789

Creation date:

2025-06-18

Compatible devices:

Size:

42.89MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-20

Compare stats and ranking:

Ranking

# 262,618 ▼ 7,753

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Prisma Prop Tech LLC

Apple Apps Store

https://apps.apple.com/us/app/prisma-resident-portal/id6746412034

Website:

https://www.goprisma.com/about-us

User Reviews

Users repeatedly complain about fees and payment friction in Prisma Resident Portal. The platform’s main pain points are frequent payment/bank-link problems, auto-pay issues without notifications, and a sluggish, buggy UI that sometimes blocks maintenance requests. The service is also criticized for mandatory credit reporting charges and perceived poor customer support. A few users note convenience features like in-app messaging and maintenance work orders, but overall sentiment is negative due to financial charges and reliability concerns.

Pros

Easy to set up and use for paying rent in-app.
In-app messaging to the leasing office and ability to submit maintenance/work orders.
Rent payment via the app is convenient (card/ACH) for some users.

Cons

High and opaque fees (platform/processing fees, monthly credit reporting charge, and other charges).
Persistent bank linking/payment problems (Plaid disconnects, wrong login errors, auto-pay disabled without notice, slow/blocked processing).
Clunky UI with bugs and reliability issues (slow performance, maintenance submission failures, image attachment limitations).
Poor customer support and lack of proactive communication.
Credit reporting is mandatory/unopt-out options are not available.

Recent reviews

Repeatedly fails to detect amount written on checks. Not user friendly or convenient.

by Op*****, 2026-07-01

This is the worst application for paying rent ever. Out of no where with no notification changed how they see banks and if they deem your bank is unregulated they will ask for a 3.5% fee to pay your rent. This is an $80 fee based on my rent. No warning they just changed it out of nowhere. Customer service is a joke, outsourced to another country. Terrible app! Don’t give them your money if you can help it.