HSVUTIL

Name: HSVUTIL
Rating: 2.5 (39 reviews)
Author: Huntsville Utilities

By: Huntsville Utilities

Utilities

Features & Capabilities

HSVUTIL is a free mobile app for Huntsville Utilities (Huntsville, AL) customers. Customers can use the app to log into their MyHU account to view usage and billing, manage payments, notify customer service of account and service issues, and receive special messaging from Huntsville Utilities. As a Public Utility, we answer only to the people we serve. Decisions are based on what is best for our customers. We do not pay dividends to stockholders. Instead, we provide lower prices to our customers.

Additional Features: Bill & Pay: Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage: View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us: Easily contact Huntsville Utilities by email or phone. You can also submit one of the predefined messages, with the ability to include pictures and GPS coordinates. News: Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Updated 3/7/2025 4 Service Status: Displays service interruption and outage information. You can report an outage directly to Huntsville Utilities. Maps: Display facility and payment locations on a map interface

User Growth & Download Statistics

App

By:

Huntsville Utilities

Rating:

2.50

(39)

Version:

26.3.0 Last updated: 2026-06-04

Version code:

886357475

Creation date:

2025-08-10

Compatible devices:

Size:

29.66MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 274,702 ▲ 950

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Huntsville Utilities

Apple Apps Store

https://apps.apple.com/us/app/hsvutil/id6745904845

User Reviews

Reviews praise the app for easy credit-card payments, the ability to view multiple accounts, outage alerts, live usage data, and better performance than the old version. However, users repeatedly report serious usability issues: persistent login/registration errors blocking access, web login works but the app does not, or errors when creating new accounts. Some frustration with not saving credentials or card details, forcing re-entry. Intrusive prompts to install the phone app disrupt usage. A notable gap is the missing daily usage rate.

Pros

Easy in-app payments with a credit card.
Ability to view multiple accounts in one place and manage extensions.
Outage notifications and live usage data.
Password management works with iOS/autofill.
Improved user experience vs. the old app.

Cons

Frequent login issues and errors preventing access; some users can log in on web but not in the app.
Account creation errors and missing new customer account number.
Credentials and card details not saved; require re-entry each time.
Intrusive prompts to download a separate phone app inside the app.
Feature gap: missing daily usage calculation rate.

Recent reviews

why can I no longer see my daily usage calculation rate?

by Ki*****, 2026-01-26

It’s easy to pay but I’ve never seen an app for something like this that does NOT allow you to save your login information or turn on FaceID. Therefore, you have to constantly log into the app. But on top of it, I’ve had the app for MONTHS and every time I go into it, it prompts me to see if I want to download the application for the phone. Seriously?

by Gr*****, 2025-12-26

I would use it if I could login, but every time I try I get an error message. So I use the website instead. I have tried deleting and reinstalling but that has not worked.