SIZA Water

Manage accounts, track usage, pay bills, report issues, and view history securely with OTP sign-in, real-time notifications, and billing alerts—all in one platform.

Our utility mobile app provides an intuitive and user-friendly experience, enabling users to manage their utility services efficiently and conveniently. With seamless navigation and a personalized interface featuring the utility’s branding, the app is designed to enhance user engagement right from the start.

Key Features: • Simple Sign-up and Secure Login: Users can quickly sign up or sign in using their mobile number or email, with OTP verification ensuring a secure process. • Home Screen Overview: The home screen provides various features, including fault reporting, navigation and account selection. • Dynamic Carousel: Utility staff can post important updates, promotions, or announcements to keep users informed and up to date. • Reporting a Fault: Users can report incidents, such as leaks or burst pipes, directly through the app. The location is detected automatically or can be entered manually. Non-registered users can also report faults via SMS OTP. • Payments: Easily pay your bills using EasyPay, our dedicated payment gateway. Enjoy secure transactions and complete payments directly within the app for a smooth, hassle-free experience. • Statements: Users can view detailed transaction history, including opening and closing balances, in both graphical and list formats. This allows for easy monitoring and management of finances. • Consumption Tracking: Track utility usage with graphical and tabular views of consumption over the last seven periods, including comparisons with the previous year. • Customer Service Applications: Users can update their customer details, attach relevant documents, and track the real-time status of their applications for changes to utility accounts. • Push Notifications and Messages: Stay updated with real-time notifications for billing, debt management, disconnections, and other important utility updates. Users will be instantly notified of new agreements or account changes.

With this app, managing your utility services has never been easier. Download today to take control of your utility accounts, report issues, and make payments—all from the comfort of your smartphone.