Features & Capabilities

MyGEHA is an upgraded app experience for federal employees, retirees and military retirees enrolled in GEHA medical and dental plans. It provides instant access to your digital ID card and on-demand plan details.

Key features include viewing claims and balances, finding in-network providers, single sign-on to HSA Bank and Caremark, live chat with GEHA Customer Care, and a personalized to-do list to stay on top of your health and benefits.

User Growth & Download Statistics

By:
Government Employees Health Association, Inc.
Rating:
4.60
(2,229)
29 new ratings
Version:
1.15.0 Last updated: 2026-05-08
Version code:
885140232
Creation date:
2024-12-10
Compatible devices:
Size:
58.93MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-07
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Government Employees Health Association, Inc.
Apple Apps Store
https://apps.apple.com/us/app/mygeha/id6738285605
Website:
https://www.geha.com/

User Reviews

Reviews show the MyGEHA iOS app is plagued by reliability and usability problems, including persistent login errors ('Something went wrong'), crashes, and general instability. Users frequently struggle with navigation, finding information or forms, and the UI feels cluttered with little on-screen guidance. Core features like viewing benefits, claim details, and loading provider lists often fail or require manual data entry. Essential tasks such as paying premiums or obtaining an ID card copy are hard or unavailable. Despite these issues, customers report strong, helpful service from GEHA support, including praise for staff like Crystal Little.
Pros
  • Excellent customer service and responsive support.
  • Individual staff, such as Crystal Little, are praised for outstanding service.
  • Plan information for medical and dental plans is accessible in the app.
Cons
  • Frequent login errors and 'Something went wrong' messages.
  • App is unreliable and often nonfunctional or crashes.
  • Poor navigation and confusing UI; hard to find forms and information.
  • Benefits/claims details and provider lists often fail to load; manual data entry required for providers.
  • In-app payments and easy access to ID cards are missing or difficult.
Recent reviews
No matter where or what I do I get getting the pop up error message and need to change the settings. Nothing changes with the pop up allows or not.
by MS*****, 2026-05-23

The app is fine, but this insurance has been very disappointing. My medication prices rose dramatically between 2025 and 2026. Now I can barely afford the insurance. Never-mind being able to use it. I cannot afford the cost of my medicine anymore.
by Sa*****, 2026-05-08

I started 3 action plans & it’s time to do the first lesson. Access has been moved to somewhere different than last year. So where is it?
by Ha*****, 2026-03-22
View all user reviews ›

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