MyGEHA

Name: MyGEHA
Rating: 4.6 (2314 reviews)
Author: Government Employees Health Association, Inc.

By: Government Employees Health Association, Inc.

Access your account instantly

Features & Capabilities

MyGEHA is an upgraded app experience for federal employees, retirees and military retirees enrolled in GEHA medical and dental plans. It provides instant access to your digital ID card and on-demand plan details.

Key features include viewing claims and balances, finding in-network providers, single sign-on to HSA Bank and Caremark, live chat with GEHA Customer Care, and a personalized to-do list to stay on top of your health and benefits.

User Growth & Download Statistics

App Privacy & Security Task Management Communication

By:

Government Employees Health Association, Inc.

Rating:

4.60

(2,314) 23 new ratings

Version:

1.16.0 Last updated: 2026-06-16

Version code:

886684946

Creation date:

2024-12-10

Compatible devices:

Size:

59.48MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-04

Compare stats and ranking:

Ranking

# 40,162 ▼ 6

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Government Employees Health Association, Inc.

Apple Apps Store

https://apps.apple.com/us/app/mygeha/id6738285605

Website:

https://www.geha.com/

User Reviews

Reviews show the MyGEHA iOS app is plagued by reliability and usability problems, including persistent login errors ('Something went wrong'), crashes, and general instability. Users frequently struggle with navigation, finding information or forms, and the UI feels cluttered with little on-screen guidance. Core features like viewing benefits, claim details, and loading provider lists often fail or require manual data entry. Essential tasks such as paying premiums or obtaining an ID card copy are hard or unavailable. Despite these issues, customers report strong, helpful service from GEHA support, including praise for staff like Crystal Little.

Pros

Excellent customer service and responsive support.
Individual staff, such as Crystal Little, are praised for outstanding service.
Plan information for medical and dental plans is accessible in the app.

Cons

Frequent login errors and 'Something went wrong' messages.
App is unreliable and often nonfunctional or crashes.
Poor navigation and confusing UI; hard to find forms and information.
Benefits/claims details and provider lists often fail to load; manual data entry required for providers.
In-app payments and easy access to ID cards are missing or difficult.

Recent reviews

Claim submission through the app does not support people stationed overseas. Only accepts US phone numbers (10 digit vice longer overseas numbers). Provider address only supports US states and zip codes. No option for overseas addresses. Also, make an option to save the providers information. When family members use the same provider, it is easier to use the save info, rather than having to type the information over and over again.