Features & Capabilities

Ozonetel Agent Toolbar brings every essential contact-center tool into a single lightweight app — empowering agents to handle voice and chat interactions with speed and accuracy

What it does

  • Handle live voice calls and chat conversations from one interface
  • Place and receive auto-dialer outbound calls directly from the app
  • Apply call dispositions quickly to close interactions and update workflows
  • Support all campaign modes: Manual, Inbound, Blended, Preview, Progressive, Predictive
  • Personal dashboard with agent performance metrics and daily summary
  • Call history & chat history for follow-ups
  • In-app internal calling so agents can talk to each other and get quick help
  • Supervisor notifications
  • AI agent assist for calls & chats
  • Supports SIP and Phone login

Why teams love it

  • Reduces context switching — voice, chat and disposition workflows in one place
  • Faster wrap-ups & higher agent productivity with instant dispositions and auto-dial support
  • Built for reliability — designed for high-volume contact-center operations
  • Simple to deploy and integrates with your existing Ozonetel account (SSO/enterprise login)

Security & data Requires authenticated Ozonetel account for access Admin controls for supervisor rights and access to team dashboards

User Growth & Download Statistics

App
By:
Ozonetel Comunication Pvt Ltd
Version:
2.0 Last updated: 2025-12-06
Version code:
880379170
Creation date:
2025-09-09
Compatible devices:
Size:
17.28MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-14
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Ozonetel Comunication Pvt Ltd
Apple Apps Store
https://apps.apple.com/in/app/cxi-agent/id6738052088
Website:
http://ozonetel.com/

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