CSMT - Certified Service

Name: CSMT - Certified Service
Rating: 4.6 (450 reviews)
Author: General Motors Company

By: General Motors Company

Business

Features & Capabilities

CSMT Certified Service Mobile Toolbox is a GM dealer service tool for mobile field teams. It streamlines warranty and recall workflows by providing access to PRA, PPR, RPT, FPR, recall lookups, and the Service Workbench. All modules support embedded images and video to document the vehicle condition clearly.

Key features include pre-authorized warrantable repairs, photo-enabled part returns, detailed Field Product Reports, and seamless part traceability, helping service staff work faster and with better accuracy.

User Growth & Download Statistics

App Developer Tools Task Management

By:

General Motors Company

Rating:

4.60

(450)

Version:

3.15 Last updated: 2026-05-26

Version code:

885633534

Creation date:

2013-07-02

Compatible devices:

Size:

90.75MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 82,381 ▲ 57

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

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Developed by:

General Motors Company

Apple Apps Store

https://apps.apple.com/us/app/csmt-certified-service/id665252466

User Reviews

User reviews mostly describe reliability and compatibility issues. Pros cited include ease of use and GM-related usefulness. The most frequent complaints are login/authentication problems, email submission constraints, general bugs/poor UX, slow authorization times, and limited support for older iOS devices. A few reviewers note GM integration and practical use in reporting, but negative experiences largely dominate.

Pros

Easy to use / user-friendly interface
Useful tool for GM service reporting and recalls
Direct integration with GM workflows (data goes back to GM)

Cons

Frequent login/authentication failures and crashes; service workbench inaccessible
Email submission relies on the default Mail app and cannot be streamlined or use alternatives
Broad bugs and UX issues (missing notifications, history not updating, camera/zoom problems, removal of camera roll)
Delays in authorization/approval processing
Incompatibility with older iOS devices / older iPhones (not supported)

Recent reviews

Battery drain Ever since, known well at the dealership, I downloaded the app the iPhone battery as gone down 10% without even using the phone because I am at work.