Reviews of Teladoc Health

By: Teladoc App

List of user reviews and ratings for Teladoc Health

Total ratings

4.80 (Rating count: 732,673)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Teladoc Health is praised for convenient, fast access to care and generally positive provider interactions. However, multiple reviews highlight recurring app usability bugs (sign-in friction, 'Record not found' errors), unreliable scheduling and callback issues, and limited data integration (Apple Health only), plus inconsistent customer support. Overall, users who prioritize convenience and quick access may have a good experience, but the app’s reliability and interoperability issues are the dominant drawbacks across reviews.

Pros

Extremely convenient for urgent or on-the-go care, including while traveling or at home.
Fast, efficient phone support with short wait times and attentive agents.
Positive provider interactions; clinicians are professional and helpful during visits.
Easy to schedule appointments and access care quickly for common ailments.

Cons

App usability and reliability issues, including login/signup friction, navigation problems, and occasional 'Record not found' errors when selecting a pharmacy.
Frequent communication and scheduling problems, such as calls not being returned, dropped connections, and missed or canceled visits.
Limited health-tracker data integrations (only Apple Health) and data syncing gaps, making it hard to share nutrition/fitness information with providers.
Overall customer support and app/website reliability complaints (crashes, inconsistent service, and frustration with updates).

Upgrade to see all 265 reviews

User Reviews

Recent rating average: 3.00

All time rating average: 4.80

Upgrade to see all 265 reviews

42% (110)

Date	Author	Comment
2026-09-06	Gr*****	So called “doctors” who refuse to treat you. This app and their medical people are a joke. I can see why they work here.
So called “doctors” who refuse to treat you. This app and their medical people are a joke. I can see why they work here.
2026-09-06	An*****	I had a phone appointment and the lady was so rude and she was so help at all it’s Saturday and I know my doctor is close and she’s telling me I know I need to go see an eye doctor
I had a phone appointment and the lady was so rude and she was so help at all it’s Saturday and I know my doctor is close and she’s telling me I know I need to go see an eye doctor
2026-09-05	Ka*****	Highly recommend this doctor and Teledoc for convenient care.
Highly recommend this doctor and Teledoc for convenient care.
2026-09-05	Be*****	Dr Franks was incredibly helpful and understanding of my situation. There was very little wait time and he took the time to hear what I had to say and help me find the best solution to start feeling better. Thank you so much Dr Franks!
Dr Franks was incredibly helpful and understanding of my situation. There was very little wait time and he took the time to hear what I had to say and help me find the best solution to start feeling better. Thank you so much Dr Franks!
2026-09-05	7w*****	Every time I open this app, it says there is an error and to check back soon. I have been checking for updates because these things happen. After the last update I started getting a better looking error message.
Every time I open this app, it says there is an error and to check back soon. I have been checking for updates because these things happen. After the last update I started getting a better looking error message.
2026-09-04	Wo*****	I appreciate the doctors on relative when I can’t see my doctor they bring me relief and help me get well! Highly recommend the doctors!
I appreciate the doctors on relative when I can’t see my doctor they bring me relief and help me get well! Highly recommend the doctors!
2026-09-03	da*****	App not user friendly
App not user friendly
2026-09-03	jt*****	The app works really well with the connected devices Teladoc supports for blood pressure monitoring, weight management, etc. The one thing I’d like to see if the ability for the app to share blood pressure readings with the Apple Health app. Currently the app only shares basic information. I use the Apple Health app as my one-stop shop for all my health information. It would be great to have my blood pressure information from the Teladoc Health app sync with the Apple Health app. I currently have to manually enter it to share with my doctor.
The app works really well with the connected devices Teladoc supports for blood pressure monitoring, weight management, etc. The one thing I’d like to see if the ability for the app to share blood pressure readings with the Apple Health app. Currently the app only shares basic information. I use the Apple Health app as my one-stop shop for all my health information. It would be great to have my blood pressure information from the Teladoc Health app sync with the Apple Health app. I currently have to manually enter it to share with my doctor.
2026-09-03	Ti*****	The doctor was very informative, laid things out in a very understanding way, and you could tell his ultimate goal was to get me better as quick as possible.
The doctor was very informative, laid things out in a very understanding way, and you could tell his ultimate goal was to get me better as quick as possible.
2026-09-03	Sa*****	Was forced into Teladoc from Livongo and the told I was wasn’t covered but I had been in Livongo. Teladoc is glitchy requiring multiple tries to successfully open each time.
Was forced into Teladoc from Livongo and the told I was wasn’t covered but I had been in Livongo. Teladoc is glitchy requiring multiple tries to successfully open each time.