Syncro Mobile

Name: Syncro Mobile
Rating: 2.6 (24 reviews)
Author: Servably, Inc

By: Servably, Inc

Combined PSA and RMM

Features & Capabilities

With ticket management, remote access, and customer communications built right in, Syncro XMM™ Mobile Ticketing app provides you with all the essential tools you need in the field. This app is free to use for all Syncro XMM™ users.

Features: Organize Your Day: Easily visualize and plan your schedule. Keep track of appointments, view RMM alerts, and chat directly with customers. Powerful Ticket Management: Add, edit, and resolve tickets with ease. Efficiently manage time tracking and add materials used while on the move. Seamless Remote Access: Operate remotely with our integrated remote access feature, allowing you to be in two places at once.

User Growth & Download Statistics

App

By:

Servably, Inc

Rating:

2.60

(24)

Version:

1.5.2 Last updated: 2026-05-20

Version code:

885875186

Creation date:

2024-07-29

Compatible devices:

Size:

46.22MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 331,473 ▼ 1,561

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Servably, Inc

Apple Apps Store

https://apps.apple.com/us/app/syncro-mobile/id6504825839

Website:

https://syncromsp.com/

User Reviews

Reviews show a mobile app with a visually upgraded UI and some momentum, but major issues hinder usefulness. Users report fast, simple mobile access and progress, but core functionality is lacking (asset visibility, monitoring, invoices/estimates), frequent loading failures, login/authentication friction (password managers, short sessions), notification problems (in-app visibility and clearing badges), and poor search/sort capabilities. Overall sentiment is mixed-to-negative, with several calls for more features and stability before it can rival the web version.

Pros

Fast and simple mobile experience.
UI has a visually improved look.
Shows progress and direction toward improvements.

Cons

Limited core functionality and asset visibility (cannot view assets by customer, missing essential PSA/RMM features like estimates/invoices and system details).
Stability and loading issues (app gets stuck on loading screen; tickets and chats fail to load).
Login/authentication friction (short session duration; password manager login is painful).
Notification handling issues (notifications not visible in-app; in-app badges can get stuck or cannot be cleared).
Poor search and ticket sorting UX (cannot search assets by customer; tickets sort by oldest first with no option to sort).

Recent reviews

You can’t look up assets by customer, how the heck is that useful?

by jc*****, 2025-10-18

Apparently I had been using the old app which was awful. This one works well enough on mobile for most things.

by Ca*****, 2025-10-17

What a useless app, try to find a ticket. Why would you sort the tickets by oldest first and not give people an option to sort ? I don’t need to see tickets from 2022 at the top and scroll for days trying to find the new ticket