FeatherSnapCam

My husband set up Feathersnap on his phone not knowing he would be the only person who could access the pictures. The Feathersnap was a gift to me and he was being helpful on Christmas setting it up. Apparently I can’t access even from my phone. Only his phone. I’m very disappointed about this. Because he paid for the subscription it’s all in his name. It’s my gift and I can’t access the pictures unless I have his phone in my hands, which is vert inconvenient. I would love for this issue to be corrected. I’m home all day and want to see the bird pictures. He’s gone all day and could care less and doesn’t think about it. He thought I’d be able to access.

The main flaws are with the app. It looks like a game, and you have to collect seed every day to get a little widget off the screen. I had to create an entirely new account because all my videos were frozen “in progress”. Customer service never fixed it for me, though they did send me a new camera (not the seed hopper). The app keeps prompting me to subscribe even though I already do. I can’t access my videos, or my bird book without getting the pop-ups asking me to subscribe. I have to quit the app and reopen it sometimes more than once to get that pop-up to go away. Until the next time. Customer service said to delete my camera and re-add it. That’s an inconvenience. This app should work and you shouldn’t need to keep messing with it to get what you pay for. The solar battery holds a good charge and the solar panel works well. Large hopper. Wide angle camera. Good quality photos and videos.