Reviews of TCB Mobile Banking

By: The Citizens Bank Morehead KY App

List of user reviews and ratings for TCB Mobile Banking

Total ratings

4.80 (Rating count: 510)

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User Reviews

Recent rating average: 2.88

All time rating average: 4.80

5 star

50% (4)

Date	Author	Comment
2025-09-25	Cr*****	This app has made keeping track of your finances almost impossible. I need to use the app daily and the old app was great, it was the reason we switched to this bank. Unfortunately it has become such a hassle to use that we will be moving all of our accounts to our other bank.
This app has made keeping track of your finances almost impossible. I need to use the app daily and the old app was great, it was the reason we switched to this bank. Unfortunately it has become such a hassle to use that we will be moving all of our accounts to our other bank.
2024-07-30	co*****	The citizens bank has done me well for years and I sure do love the mobile deposit and being able to pull up my account is a wonderful suggestion by whom ever come up with this app thank you so much citizens bank
The citizens bank has done me well for years and I sure do love the mobile deposit and being able to pull up my account is a wonderful suggestion by whom ever come up with this app thank you so much citizens bank
2023-03-29	ka*****	Keeps kicking me off and not letting me enter my password. I’ve had to change it multiple times just to be able to check my account balance. I’m ready to switch banks now…
Keeps kicking me off and not letting me enter my password. I’ve had to change it multiple times just to be able to check my account balance. I’m ready to switch banks now…
2022-07-27	Ha*****	why does a bank have more access to my money than i do? constantly kicking me off my account and saying my password is incorrect. i’ve had this issue and changed my password at least 2-3 times in the past few months and i’m sick of constantly not being able to see my information without calling. horrible app and nothing has changed in the past year!! shutting down my account soon. :/
why does a bank have more access to my money than i do? constantly kicking me off my account and saying my password is incorrect. i’ve had this issue and changed my password at least 2-3 times in the past few months and i’m sick of constantly not being able to see my information without calling. horrible app and nothing has changed in the past year!! shutting down my account soon. :/
2022-03-16	La*****	This freezing is a large nucience
This freezing is a large nucience
2021-12-20	yo*****	Constantly kicking me off the app and saying something has went wrong. Terrible if you are looking for a reliable way to check your banking.
Constantly kicking me off the app and saying something has went wrong. Terrible if you are looking for a reliable way to check your banking.
2013-07-17	Dr*****	BillPay works great
BillPay works great
2013-06-28	Sa*****	Glad to be able to get the info I need quickly on my iphone.
Glad to be able to get the info I need quickly on my iphone.