Date	Author	Comment
2026-08-22	Ru*****	Useless download, stick to the web version.
Useless download, stick to the web version.
2026-08-21	JA*****	The app is for PAID MEMBERS ONLY. You have to use their website to get anything but even then you can’t get it on just the one website, you have to go to multiple different websites & nowhere does it tell you this. The app doesn’t either. Neither of them is user friendly so good luck trying to figure this all out! 😡
The app is for PAID MEMBERS ONLY. You have to use their website to get anything but even then you can’t get it on just the one website, you have to go to multiple different websites & nowhere does it tell you this. The app doesn’t either. Neither of them is user friendly so good luck trying to figure this all out! 😡
2026-08-19	jg*****	I see a lot of reviews about not being able to login. I can login perfectly but your service is completely way to slow on updating accounts. In some states they primarily use transunion which I can not stand. When I pay off balances to make my account current I shouldn't have to wait weeks after Experian and my fico report my account on the exact day my institution sends my account info. Just way way to slow and hurts my chances when certain banks just use your service.
I see a lot of reviews about not being able to login. I can login perfectly but your service is completely way to slow on updating accounts. In some states they primarily use transunion which I can not stand. When I pay off balances to make my account current I shouldn't have to wait weeks after Experian and my fico report my account on the exact day my institution sends my account info. Just way way to slow and hurts my chances when certain banks just use your service.
2026-08-18	tj*****	You can only access the app if you sign up for the paid service. However everywhere TransUnion advertises "Free" credit report and credit freeze. You can access that off a desktop but not the app. And you have no idea of knowing that unless you spend an hour on the phone for someone to give you that information that you can't use the app. I'd have had no problem with that had that been clear. It's however pretty opaque to figure that out.
You can only access the app if you sign up for the paid service. However everywhere TransUnion advertises "Free" credit report and credit freeze. You can access that off a desktop but not the app. And you have no idea of knowing that unless you spend an hour on the phone for someone to give you that information that you can't use the app. I'd have had no problem with that had that been clear. It's however pretty opaque to figure that out.
2026-08-18	sa*****	Can’t login to the app. On web browser only PC it logs in just fine. I use a password manager so I know my passwords are correct. This app is just not working properly.
Can’t login to the app. On web browser only PC it logs in just fine. I use a password manager so I know my passwords are correct. This app is just not working properly.
2026-08-15	🍻*****	When you try to login and put your password it sends you to a screen to get a code to confirm your account through text or email the problem is you can never receive the code because the app just boots you back to the login page and you get and error saying “ The session id was not found in the request “
When you try to login and put your password it sends you to a screen to get a code to confirm your account through text or email the problem is you can never receive the code because the app just boots you back to the login page and you get and error saying “ The session id was not found in the request “
2026-08-13	He*****	I try to sign in and it gives me an error. I know my log info is correct because I can sign into the website.
I try to sign in and it gives me an error. I know my log info is correct because I can sign into the website.
2026-08-12	Br*****	I've had to change my passwords several times . Whole time it was this app!
I've had to change my passwords several times . Whole time it was this app!
2026-08-11	Ra*****	App requires a paid account. Confirmed this with agent. Official website states that app access is included with free account. Conflicting information. Not reassuring.
App requires a paid account. Confirmed this with agent. Official website states that app access is included with free account. Conflicting information. Not reassuring.
2026-08-10	Sa*****	Be prepared to constantly being on the phone or chat with tech help because the app will just not let you in. It’s insane.
Be prepared to constantly being on the phone or chat with tech help because the app will just not let you in. It’s insane.

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