AXA - Global Healthcare

Access your insurance and 3rd party medical services and wellness all in one place.

Whether you’re on the go or in the comfort of your own home, the AXA - Global healthcare app helps you to access your international health insurance policy, access additional medical services by third party medical providers and prioritise your wellbeing.

The AXA – Global Healthcare app, Powered by CareVoice , provides you with the support you need, all in one place.

Manage and use your health insurance:

• Have comprehensive control of your global health insurance policy. • Pre-authorise new treatments or submit invoices for treatments you’ve already had. • View your benefits, limits and policy documents. • Find a medical service near you from our network of over 1.9 million medical providers worldwide.

Get professional and reliable support from world-leading experts whenever you need it with our Virtual Care services from AXA:

• Speak to a doctor anytime, anywhere with the Virtual Doctor service. • Get a second medical opinion on any diagnosis or treatment plan. • Use the Mind Health service to connect with a fully qualified psychologist.

Take a hands-on approach to your wellbeing:

• Access three distinct services for support with your lifestyle, mind health and cognitive goals. • Receive tailored content, games and tasks to help you track, build and achieve your wellness goals. • Connect the app to your phone’s health centre and track your exercise.

Disclaimer: The Wellbeing services are not intended to be used for medical purposes and should not be considered as medical advice or diagnostics. You should always seek a doctor’s advice before making any medical decisions.

Important information

• You must be an AXA - Global Healthcare policyholder to use the app. • If you are under the age of 16 you will need an adult to submit a claim or pre-authorise a treatment on your behalf. • You must be over 18 to access some of the features provided by Teladoc. • Some services within the app are made available depending on your plan type. This includes if your plan is provided to you by your company.