Reviews of Universal EV

By: Universal EV LLC App

List of user reviews and ratings for Universal EV

Total ratings

1.50 (Rating count: 19)

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Review summary

Multiple reviews consistently report poor reliability and high costs. Key issues include activation failures and app instability, overpriced rates with preauthorization charges, onboarding hurdles with account setup and verification delays, and concerns about fraudulent or unauthorized charges. A rare positive note mentions a seamless experience at one location, but the prevalent pattern is frustration with billing, charging reliability, and onboarding transparency.

Pros

Cons

Charging activation failures and unreliable charging experiences; users report the charger won't start or activation fails, and the app may freeze during use.
Very high pricing and frequent unexpected charges; reviewers cite overpriced rates, double market pricing, and preauthorization fees (e.g., $25) before charging.
Onboarding friction: difficulties creating accounts, delays or failures with verification codes, and upfront charges to link a card.
Fraud/billing concerns: multiple reviews claim unauthorized or fraudulent charges on their cards.

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User Reviews

Recent rating average: 1.50

All time rating average: 1.50

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83% (10)

Date	Author	Comment
2026-04-07	Mo*****	Takes money from my card then refused to start the charger. Total scam of a company and for $.50 a kw is ridiculous.
Takes money from my card then refused to start the charger. Total scam of a company and for $.50 a kw is ridiculous.
2026-01-02	Pa*****	Always have to pay as a guest for the chargers to work.
Always have to pay as a guest for the chargers to work.
2025-10-19	Re*****	Cant create account and guest takes to much typing!!
Cant create account and guest takes to much typing!!
2025-10-13	We*****	Title says it all. Very bugs appt. Rout planning sucked. Attempts to use the app resulted in an app that froze.
Title says it all. Very bugs appt. Rout planning sucked. Attempts to use the app resulted in an app that froze.
2025-10-07	Tr*****	Charged me 25$ to even add my card to the app. DO NOT USE. They don’t care about it anyways. Here for 30 minutes trying to figure out how to do this because it needs my email or phone number to be verified to even use it? But the verification codes never even send. Just skip these.
Charged me 25$ to even add my card to the app. DO NOT USE. They don’t care about it anyways. Here for 30 minutes trying to figure out how to do this because it needs my email or phone number to be verified to even use it? But the verification codes never even send. Just skip these.
2025-07-19	Al*****	This app fraudulently charged my debit card on July 16, 2026! I reported the card stolen months ago!!
This app fraudulently charged my debit card on July 16, 2026! I reported the card stolen months ago!!
2025-07-12	Jo*****	None of their chargers work. Even if they did they want 2x the market rate and if you try you’ll get charged $25 times your cc, even though it doesn’t work. The app is also complete trash.
None of their chargers work. Even if they did they want 2x the market rate and if you try you’ll get charged $25 times your cc, even though it doesn’t work. The app is also complete trash.
2025-05-08	pm*****	It can’t activate the charger and it lacks Apple Pay.
It can’t activate the charger and it lacks Apple Pay.
2025-02-23	TH*****	Most expensive charger on the market
Most expensive charger on the market
2025-01-14	Ni*****	I used charger at Super 8 in Arlington by Hwy 360 and Abram St. The entire process from creating my online account to starting the charger was very seamless. I will use their charger again.
I used charger at Super 8 in Arlington by Hwy 360 and Abram St. The entire process from creating my online account to starting the charger was very seamless. I will use their charger again.