Reviews of LYNX® Paw Pass

By: SPX Technologies App

List of user reviews and ratings for LYNX® Paw Pass

Total ratings

2.20 (Rating count: 162)

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Review summary

Reviewers say the app can be useful for transit, offering digital passes and wallet options, but is plagued by recurring reliability issues: endless update prompts, QR ticket scanning problems, payment/wallet failures, frequent crashes, and weak trip-planning features. These widespread problems undermine usability despite some positives about convenience and the underlying transit service.

Pros

The app enables commuting without a car and can offer cost savings.
When functioning, the payment flow can be straightforward for purchasing passes.
It provides digital passes and wallet integration for transit.

Cons

Repeated update prompts with no available update, causing access issues or endless loops.
QR code/pass scanning frequently fails or shows as invalid, leading to delays with drivers.
Wallet and online payments often fail or are not accepted, preventing adding funds or buying passes.
Frequent crashes, slow performance, and sign-in/out instability.
Trip planner and route search are unreliable or confusing.

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User Reviews

Recent rating average: 1.20

All time rating average: 2.20

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78% (43)

Date	Author	Comment
2026-08-04	Wy*****	Terrible!!! It keeps taking my money and my transfers are not there I’m paying double money to my destinations!!! I want a refund!!!
Terrible!!! It keeps taking my money and my transfers are not there I’m paying double money to my destinations!!! I want a refund!!!
2026-07-05	Nf*****	The fact that you have to get a third-party vendor to track, your buses, also does not really accept Apple Pay very well, and the bus itself usually filthy overcrowded poorly maintain unsanitary. With horrible mood swing bus drivers. I’ll take every half an hour they never really update their bus routes so to get everywhere it takes forever you could not ask for more horrible public transportation system
The fact that you have to get a third-party vendor to track, your buses, also does not really accept Apple Pay very well, and the bus itself usually filthy overcrowded poorly maintain unsanitary. With horrible mood swing bus drivers. I’ll take every half an hour they never really update their bus routes so to get everywhere it takes forever you could not ask for more horrible public transportation system
2026-06-05	Ch*****	It literally will not let me add money from any of my cards when trying to purchase a pass!
It literally will not let me add money from any of my cards when trying to purchase a pass!
2026-06-05	It*****	This app is full of bugs and it does not even allow me to properly sign up. It gives out different errors like “LoggingOut Error” whenever trying to create an account.
This app is full of bugs and it does not even allow me to properly sign up. It gives out different errors like “LoggingOut Error” whenever trying to create an account.
2026-05-21	Al*****	It’s as if the buses are allergic to being on time. Doesn’t matter what the app tells me, the buses will always be anywhere between 30-40 minutes late. I depend on the buses to get to and from work. It would actually be helpful if you could track where buses were in real time instead of getting estimated time of arrival’s that never show up. 😒
It’s as if the buses are allergic to being on time. Doesn’t matter what the app tells me, the buses will always be anywhere between 30-40 minutes late. I depend on the buses to get to and from work. It would actually be helpful if you could track where buses were in real time instead of getting estimated time of arrival’s that never show up. 😒
2026-04-29	Ro*****	I’ve been using this app for about 6 months now. It’s been pretty great so far. This am while trying to pull the funds from my virtual wallet for my sons ride it kept telling me to update the app. It was a vicious circle from there and wouldn’t update. I was finally able to trick it into letting me click on his ride amount but still shows I need to update the app. There’s no update available in the App Store tho. Hope this is a temporary issue and it starts working like it should again soon.
I’ve been using this app for about 6 months now. It’s been pretty great so far. This am while trying to pull the funds from my virtual wallet for my sons ride it kept telling me to update the app. It was a vicious circle from there and wouldn’t update. I was finally able to trick it into letting me click on his ride amount but still shows I need to update the app. There’s no update available in the App Store tho. Hope this is a temporary issue and it starts working like it should again soon.
2026-04-29	Lu*****	Just today the app its asking me for an update, but when i click ok it takes me to the apple store and there is no update. The same message keeps popping up and eon let me use my passes, i had to pay the bus with ny card even tho i have a full pass in my digital wallet. Please fix this.
Just today the app its asking me for an update, but when i click ok it takes me to the apple store and there is no update. The same message keeps popping up and eon let me use my passes, i had to pay the bus with ny card even tho i have a full pass in my digital wallet. Please fix this.
2026-04-29	Da*****	I am currently stuck in update needed hell. I open the app, it states that I need an update to version 2.9.3 I go to update and guess what!? NO update is needed. I uninstalled the app thinking that it was phone issue and reinstalled only to have the same problem. I hate this suck ssa app and I hate Lynx with the nasty rude drivers that treat the bus like their personal GTA vehicles. Fix this raggedy ish!!!
I am currently stuck in update needed hell. I open the app, it states that I need an update to version 2.9.3 I go to update and guess what!? NO update is needed. I uninstalled the app thinking that it was phone issue and reinstalled only to have the same problem. I hate this suck ssa app and I hate Lynx with the nasty rude drivers that treat the bus like their personal GTA vehicles. Fix this raggedy ish!!!
2026-04-29	Xo*****	The update isn’t working and I can’t get access to download when it’s already downloaded not on WiFi or data
The update isn’t working and I can’t get access to download when it’s already downloaded not on WiFi or data
2026-04-29	Br*****	PawPass app is broken No update endlessly loop
PawPass app is broken No update endlessly loop