CATS-Pass

Name: CATS-Pass
Rating: 4.8 (15977 reviews)
Author: City of Charlotte

By: City of Charlotte App

The way to pay! Anytime.

Overview

Version:

1.12.1

Last updated: 2026-09-11

Ranking

#13,245 ▲ 25

Overall

Features & Capabilities

CATS-Pass is the official Charlotte Area Transit System mobile ticketing app. It lets you purchase and use transit tickets instantly on your smartphone - anywhere, anytime. CATS-Pass also provides trip planning tools to help you reach your destination efficiently.

Key features include instant passes via debit/credit card, Apple Pay, or Google Pay; step-by-step directions; a Cash Wallet; and the ability to save favorite routes and pass types. It also connects to other CATS apps like CATS See/Say, CATS Art In Transit, and TrackCATS for a coordinated travel experience.

User Growth & Download Statistics

App Navigation & Mapping Developer Tools

By:

City of Charlotte

Rating:

4.80

(15,977) 114 new ratings

Version:

1.12.1 Last updated: 2026-09-11

Version code:

888692930

Creation date:

2021-08-20

Compatible devices:

Size:

121.91MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-17

Compare stats and ranking:

Ranking

# 13,245 ▲ 25

Other platforms

CATS-Pass (v1.12.1)

113,314 4.72

(7,436)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

City of Charlotte

Apple Apps Store

https://apps.apple.com/us/app/cats-pass/id1570679604

Website:

https://charlottenc.gov/cats

User Reviews

Users like the app for its ease of use and quick ticketing, appreciating the simple, few-click process to buy tickets and manage passes. However, recurring issues center on scheduling and route reliability: unclear arrival times, maps not updating, and frequent timing inconsistencies. Ticket activation can fail (monthly passes, same-day activation, inability to activate tickets). Login and device constraints (Too Many Devices, sign-in friction) also hinder access. Route search issues exacerbate planning. Overall, convenience is clear, but reliability and account management need work.

Pros

Easy to use and navigate
Ticket purchases require only a few clicks
Convenient overall for paying for and using CATS services

Cons

Scheduling and timing reliability issues: unclear arrival times, inconsistent bus times, and maps not updating
Activation and ticket issues: monthly passes fail to activate, same-day activation requirements, and tickets that cannot be opened to activate
Login/account and device management problems: Too Many Devices errors and sign-in friction
Route planning/search problems: no trips found and difficulty finding routes