Reviews of Intelius Search

By: Pubrec, LLC App

List of user reviews and ratings for Intelius Search

Total ratings

4.50 (Rating count: 9,928)

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Review summary

Users broadly praise the app for being easy to use and for providing useful, comprehensive background information, including criminal records, with many finding it accurate and helpful for locating people or researching contacts. However, recurring issues dampen the experience: frequent billing problems (unexpected charges, hard-to-cancel subscriptions, refunds not processed), reliability problems (crashes, long loading times, and being logged out), and data quality concerns (inaccurate phone data and inconsistent results). Some reviews warn about upsell pricing and hidden fees. Overall, strong usefulness but significant financial and performance drawbacks.

Pros

Easy to use and intuitive interface
Accurate and comprehensive information, including criminal records
Useful for background checks and locating people (helps find old friends or research contacts)
Generally reliable and valuable information; worthwhile investment for many users

Cons

Billing and subscription issues: unexpected charges, difficulty canceling, refunds not processed
App reliability problems: crashes, freezes/locking up, repeated logouts, long loading times
Data quality concerns: inaccurate phone data and inconsistent results or low match rates
Hidden charges and upsells: extra fees to view reports or access data after subscribing

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User Reviews

Recent rating average: 3.00

All time rating average: 4.50

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25% (13)

Date	Author	Comment
2026-06-21	KM*****	Nothing about purchases on the download button, or in the description… pictures say UNLIMITED SEARCHES. You start a search inquiry and it makes you sign up, name and email… then you have to redo the inquiry…. Pulls up name matches, but when you click on to get the report, they hit you with the payment….. so they sucker you into “willfully providing” your info…. But theres more. Says they collect no data….. umm. Name, email, payment info…..hmmm. Thats data…….. And leave it good ole apple,trust apps only from the app store they say. Apps must adhere to such and such blah blah blah..apps cannot collect data that does not fit the need for the function of the app they say…so why are these apps able to collect “other data”(any data other data type not mentioned)…. ..….. NONE OF IT REALLY MATTERS BECAUSE THEY DO NO VERIFY THAT APPS FOLLOW TO THE DATA THEY SAY THEY COLLECT…. WE HAVE NO ACCESS TO EXACTLY WHAT THE APPS ARE DOING IN THE BACKGROUND…. So its near impossible to trace anything back to the bad actors responsible …. Theres apps and websites that feel the need to share with all their “affiliates”, and we are responsible for understanding the terms and conditions because we apparently become bound to them when on the one site or app…. They had 178 affilaates……..foh with that….
Nothing about purchases on the download button, or in the description… pictures say UNLIMITED SEARCHES. You start a search inquiry and it makes you sign up, name and email… then you have to redo the inquiry…. Pulls up name matches, but when you click on to get the report, they hit you with the payment….. so they sucker you into “willfully providing” your info…. But theres more. Says they collect no data….. umm. Name, email, payment info…..hmmm. Thats data…….. And leave it good ole apple,trust apps only from the app store they say. Apps must adhere to such and such blah blah blah..apps cannot collect data that does not fit the need for the function of the app they say…so why are these apps able to collect “other data”(any data other data type not mentioned)…. ..….. NONE OF IT REALLY MATTERS BECAUSE THEY DO NO VERIFY THAT APPS FOLLOW TO THE DATA THEY SAY THEY COLLECT…. WE HAVE NO ACCESS TO EXACTLY WHAT THE APPS ARE DOING IN THE BACKGROUND…. So its near impossible to trace anything back to the bad actors responsible …. Theres apps and websites that feel the need to share with all their “affiliates”, and we are responsible for understanding the terms and conditions because we apparently become bound to them when on the one site or app…. They had 178 affilaates……..foh with that….
2026-05-25	Ja*****	I can’t sign back into my account now and I been getting charged $35 I been wanting to cancel my subscription but I can’t because I can’t get into my account and I got a new card so I would stop getting charged but I still get charged either way
I can’t sign back into my account now and I been getting charged $35 I been wanting to cancel my subscription but I can’t because I can’t get into my account and I got a new card so I would stop getting charged but I still get charged either way
2026-03-26	Sc*****	Scamming website and a scamming app. I original found the website and paid for a search which didn’t even work and signed me out every time, then for some reason it said I got charged 5 dollars for a subscription? After not letting me sign in at all I found the app on the Apple Store, signed in, canceled the subscription and deleted the account. (I’m writing this HANDFUL OF DAYS LATER) I got charged 35$
Scamming website and a scamming app. I original found the website and paid for a search which didn’t even work and signed me out every time, then for some reason it said I got charged 5 dollars for a subscription? After not letting me sign in at all I found the app on the Apple Store, signed in, canceled the subscription and deleted the account. (I’m writing this HANDFUL OF DAYS LATER) I got charged 35$
2026-03-09	Re*****	Couldn’t even download the app because I couldn’t scroll up to agree to their terms so what’s the point of having you can’t even use it I wouldn’t recommend
Couldn’t even download the app because I couldn’t scroll up to agree to their terms so what’s the point of having you can’t even use it I wouldn’t recommend
2026-01-07	Ne*****	In this tech savvy world you have to be mindful of who you connect with online so this is a very helpful resource to get information about new people you meet in life.
In this tech savvy world you have to be mindful of who you connect with online so this is a very helpful resource to get information about new people you meet in life.
2025-12-03	SG*****	The best 🫆🫆🫆 Thank you for the service that you provide. God Bless You. 🫡🇺🇸🇺🇸🇺🇸
The best 🫆🫆🫆 Thank you for the service that you provide. God Bless You. 🫡🇺🇸🇺🇸🇺🇸
2025-11-06	Cr*****	It’s pretty accurate with basic information was good
It’s pretty accurate with basic information was good
2025-10-20	Ja*****	Easy to use and Intuitive! My Favorite!
Easy to use and Intuitive! My Favorite!
2025-09-08	Ni*****	But over all if your gonna pay for any of them this is the one to get
But over all if your gonna pay for any of them this is the one to get
2025-08-30	Jo*****	Used to be a good app. No longer works. “Pretends” to search, but when selecting found person, it just locks up! Do not purchase until fixed.
Used to be a good app. No longer works. “Pretends” to search, but when selecting found person, it just locks up! Do not purchase until fixed.