Reviews of Travel to Europe

By: European Union Apps App

List of user reviews and ratings for Travel to Europe

Total ratings

4.20 (Rating count: 558)

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Review summary

User reviews largely converge on reliability issues. Key problems include limited/unsupported entry points (Portugal/Lisbon, Sweden only), failure to generate QR codes, and non-functionality at Lisbon airport. Preregistration guidance is unclear, and the app is not integrated with EES. The chip reader is hard to use and there is no in-app passport scan, with some manual entry options mentioned only on other sites. Overall, critical features do not work as intended.

Pros

So fast and easy!

Cons

Cannot select departure/entry points for Portugal (Lisbon); Lisbon searches fail and Portugal options are not found (only Sweden appears as an entry point in some reviews).
App does not work at critical steps (no QR code generation at end; preregistration cannot be completed; Lisbon-related functionality failing).
Not integrated with the European Entry System (EES) and not functioning at Lisbon airport.
Registration timing and prerequisites are unclear/inconsistent (conflicting guidance about how far in advance you can register).
Chip reader is nearly unusable; directions are not helpful; no in-app passport scan (manual data entry referenced only on UK site).

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User Reviews

Recent rating average: 1.20

All time rating average: 4.20

Upgrade to see all 44 reviews

80% (35)

Date	Author	Comment
2026-07-03	Li*****	I’ve spent so much time trying to get this to work. It is a joke.
I’ve spent so much time trying to get this to work. It is a joke.
2026-06-28	AZ*****	We were unable to add our pictures ?
We were unable to add our pictures ?
2026-06-26	wo*****	I’ve tried so many times and it doesn’t work.
I’ve tried so many times and it doesn’t work.
2026-06-24	Lo*****	This has been a total waste of my time. I’m going round and round in circles and not getting anywhere. What a disappointment.
This has been a total waste of my time. I’m going round and round in circles and not getting anywhere. What a disappointment.
2026-06-22	p&*****	Not working
Not working
2026-06-21	Do*****	I filled out personal info for myself and my wife twice but it does not save the information. This is a huge pain when you realize it hasn’t saved and you’re trying to enter a country. This is a huge pain when you’re at the airport trying to enter a country. Do better
I filled out personal info for myself and my wife twice but it does not save the information. This is a huge pain when you realize it hasn’t saved and you’re trying to enter a country. This is a huge pain when you’re at the airport trying to enter a country. Do better
2026-06-20	KC*****	Takes user in circles without saving or permitting entry of passport data. Useless
Takes user in circles without saving or permitting entry of passport data. Useless
2026-06-20	Bi*****	If you need confirmation of why the UK left the EU, this App goes some way there. A clunky, legal jargon filled, bureaucratic flow, that, wait for it, only works for 2 countries - Sweden and Portugal. Imagine the time, effort and cost the EU machine spent rolling out this useless piece of tech. Incredible.
If you need confirmation of why the UK left the EU, this App goes some way there. A clunky, legal jargon filled, bureaucratic flow, that, wait for it, only works for 2 countries - Sweden and Portugal. Imagine the time, effort and cost the EU machine spent rolling out this useless piece of tech. Incredible.
2026-06-20	Bo*****	Went through the whole process for my trip to Portugal and the day before my travel, my entire journey was missing from the app. No error, no notification, nothing.
Went through the whole process for my trip to Portugal and the day before my travel, my entire journey was missing from the app. No error, no notification, nothing.
2026-06-19	Or*****	Tried multiple times to enter information for my family of 4 and every time I hit continue, it just reverts back to the home page. Absolutely useless!
Tried multiple times to enter information for my family of 4 and every time I hit continue, it just reverts back to the home page. Absolutely useless!