Features & Capabilities

The Jenny Craig app offers a personalized weight loss journey with options like classic 14-day, low-carb, and Club Jenny plans. Browse menus, order home-delivered meals, and access nutrition resources—designed to fit your goals and schedule.

Log daily progress in your Jenny Journal, use the grocery guide with barcode scanning to simplify shopping, and access one-stop resources—menu plans, meal options, and exclusive offers—wherever you are.

User Growth & Download Statistics

By:
Jenny Craig
Rating:
4.40
(682)
Version:
2.7.12 Last updated: 2026-06-01
Version code:
886189670
Creation date:
2024-06-18
Compatible devices:
Size:
186.71MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-07
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Jenny Craig
Apple Apps Store
https://apps.apple.com/us/app/jenny-craig/id6476941202
Website:
https://www.jennycraig.com/

User Reviews

Overall, users praise the app for tracking features and personalized plans, and its role in purchasing the program. However, recurring issues include serious app stability problems, difficulty canceling and contacting support, delivery/substitution mishaps, billing confusion, and an ad-heavy interface that overshadows functionality. The sentiment is mixed-to-negative despite positive program-related capabilities.
Pros
  • Journaling, activity tracking, and food/water logging features.
  • Personalized plans within the app.
  • Helpful for purchasing the Jenny Craig program and accessing program features.
Cons
  • Frequent app performance issues (slow to launch, crashes) and repeated sign-in/out requirements.
  • Difficulty canceling via the app/website and limited access to live support.
  • Delivery problems: late shipments, automatic substitutions without refunds, and damaged packaging with unclear replacement options.
  • Billing confusion and charges for more shipments than delivered (double charges).
  • Ads and sales pitches dominate the app, hindering its useful functions.
Recent reviews
Food is disgusting They make it almost impossible to cancel on purpose do not subscribe
by Ei*****, 2026-04-22

I can’t get a hold of anyone online or via the phone. I can’t find anywhere on the website or app where I can cancel. Also coaching is no longer automatically included. You have to schedule it two weeks out.
by wa*****, 2026-04-06

First of all, I dislike the fact that if I order something and they run out, they automatically substitute it instead of giving me the option on the app to get a partial refund. On my last order, four of the items I ordered were out of stock and they substituted them for some things I didn’t want that many of. This is particularly bad considering their limited selection to begin with. My other issue is that I’ve had some meals arrive that were messed up with packaging and plastic seal had been torn through. I manage to get a replacement on my first order for the one meal this happened with. It happened with three items on my third order and now I can’t find where on the app to get the replacement. I don’t know if they’ve just hidden it really well or if they removed it since it’s been a while since I needed it. If this doesn’t get fixed, I may cancel future orders and find another subscription like Nutrisystem.
by Rg*****, 2025-10-09
View all user reviews ›

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