Reviews of Ocean Shopping

By: Yotpo Inc App

List of user reviews and ratings for Ocean Shopping

Total ratings

3.40 (Rating count: 40)

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User Reviews

Recent rating average: 1.60

All time rating average: 3.40

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57% (8)

Date	Author	Comment
2026-06-11	KR*****	The old cashback system was great but now the app offers “free shipping” on things that are already free shipping anyway. No benefit anymore and the app is very glitchy.
The old cashback system was great but now the app offers “free shipping” on things that are already free shipping anyway. No benefit anymore and the app is very glitchy.
2026-06-11	th*****	Just signed up for the free trial to get free expedited shipping on my Makesy order. It was an incredibly frustrating experience and it DIDNT EVEN WORK. I went through the whole frustrating sign up process and then didn’t even get the free shipping at all and still paid 11.90 on shipping. I couldn’t get the interface to work no matter how many times I tried. On top of that I can’t even get my subscription cancellation to go through on their website. Probably the worst experience and waste of time ever honestly I feel lied to and duped.
Just signed up for the free trial to get free expedited shipping on my Makesy order. It was an incredibly frustrating experience and it DIDNT EVEN WORK. I went through the whole frustrating sign up process and then didn’t even get the free shipping at all and still paid 11.90 on shipping. I couldn’t get the interface to work no matter how many times I tried. On top of that I can’t even get my subscription cancellation to go through on their website. Probably the worst experience and waste of time ever honestly I feel lied to and duped.
2026-05-29	la*****	Is failing every time you try to cancel
Is failing every time you try to cancel
2026-01-02	Li*****	I clicked to join this program from an after-purchase offer that said “claim $50 bonus.” That did not appear in my account after following all instructions. I could not find information about how it worked - or really how any of the app/subscription/program works - on the app or the website. In addition, within the app on different areas, there was conflicting information about my “trial subscription.” One place said I’d be charged 8.99 after a thirty-day trial; another area said I’d be charged 4.95 on June 27. With these questions, I contacted customer service chat and, after a couple days, received a reply saying, “Hi, thanks for your understanding while we transition from the old cash back system - which most customers found too confusing and challenging to use - to the simpler mechanism, where future purchases will be reimbursed immediately and automatically without you having to take any action. That being said, we would of course be happy to transfer the balance you had remaining to your PayPal. I can see that your balance was $9 -- is it ok if we send that to mailto…” In other words, a scripted response to a question I didn’t ask, and no response to my actual questions. I politely responded saying so - and then followed up again three days later when there was no additional response. No response back yet. Not sure if enrolled companies know how bad this is. That’s my long story to tell you not to waste your time, let alone give them a subscription fee.
I clicked to join this program from an after-purchase offer that said “claim $50 bonus.” That did not appear in my account after following all instructions. I could not find information about how it worked - or really how any of the app/subscription/program works - on the app or the website. In addition, within the app on different areas, there was conflicting information about my “trial subscription.” One place said I’d be charged 8.99 after a thirty-day trial; another area said I’d be charged 4.95 on June 27. With these questions, I contacted customer service chat and, after a couple days, received a reply saying, “Hi, thanks for your understanding while we transition from the old cash back system - which most customers found too confusing and challenging to use - to the simpler mechanism, where future purchases will be reimbursed immediately and automatically without you having to take any action. That being said, we would of course be happy to transfer the balance you had remaining to your PayPal. I can see that your balance was $9 -- is it ok if we send that to mailto…” In other words, a scripted response to a question I didn’t ask, and no response to my actual questions. I politely responded saying so - and then followed up again three days later when there was no additional response. No response back yet. Not sure if enrolled companies know how bad this is. That’s my long story to tell you not to waste your time, let alone give them a subscription fee.
2025-12-17	JN*****	This seemed promising, I did a trial and nothing was as advertised. The instant refund process was not easily explained and never showed up on my account. Customer service felt like a scam and kept asking the same questions with no actual action. Do not recommend
This seemed promising, I did a trial and nothing was as advertised. The instant refund process was not easily explained and never showed up on my account. Customer service felt like a scam and kept asking the same questions with no actual action. Do not recommend
2025-08-03	mr*****	If you are trying Ocean Shopping because of a promotion make sure you use your promotion points THE VERY SAME DAY they will take your promo points the day after they were awarded and they will tell you it was a limited time deal. They did this to me and also to my best friend that I referred.
If you are trying Ocean Shopping because of a promotion make sure you use your promotion points THE VERY SAME DAY they will take your promo points the day after they were awarded and they will tell you it was a limited time deal. They did this to me and also to my best friend that I referred.
2025-08-02	Ni*****	Thanks for everything I got $50
Thanks for everything I got $50
2025-08-02	Va*****	I do not like this company they keep trying to get money out of my account got it the first time and I canceled subscription the I didn’t no longer wanted it please stop trying to get money out of my account
I do not like this company they keep trying to get money out of my account got it the first time and I canceled subscription the I didn’t no longer wanted it please stop trying to get money out of my account
2025-08-01	Ed*****	They said downloading the app with the promotion $50 cash but then they changed it back to $9 even with a paid subscription. Avoid this app at all cost, nothing useful, just go straight to the merchant website
They said downloading the app with the promotion $50 cash but then they changed it back to $9 even with a paid subscription. Avoid this app at all cost, nothing useful, just go straight to the merchant website
2025-05-10	Js*****	App was sold to me as an Amazon competitor. It was supposed to have free shipping and literally the first thing I tried to buy, you had to spend a certain amount to receive the free shipping. They offered free credit for signing up, and I was not able to use it without going back-and-forth with customer service for two hours.
App was sold to me as an Amazon competitor. It was supposed to have free shipping and literally the first thing I tried to buy, you had to spend a certain amount to receive the free shipping. They offered free credit for signing up, and I was not able to use it without going back-and-forth with customer service for two hours.