Date	Author	Comment
2026-05-28	Ic*****	Frustrating, can't pair control unit to iPhone and there is NO TECH SUPPORT
Frustrating, can't pair control unit to iPhone and there is NO TECH SUPPORT
2026-05-18	dr*****	Bad connection. Constant repairs for pergolux… not happy
Bad connection. Constant repairs for pergolux… not happy
2026-05-11	Ko*****	The louvre’s slider control, when it works at all, is hard to set to the desired position. You can be as close to as 20-30% accurate. No idea why the color wheel is there at all. The selected color, when it works, is not even close to what the LED shows.
The louvre’s slider control, when it works at all, is hard to set to the desired position. You can be as close to as 20-30% accurate. No idea why the color wheel is there at all. The selected color, when it works, is not even close to what the LED shows.
2026-05-09	Lr*****	Consistently loses connection. It’s not usable.
Consistently loses connection. It’s not usable.
2026-04-30	Ca*****	It doesn’t work!!
It doesn’t work!!
2026-04-14	St*****	The pergola says it is connected, but it really is not. It doesn’t control the louvers or the LED lights on my sundream S3. Also I can’t get it to integrate with Alexa, even though it is a matter device.
The pergola says it is connected, but it really is not. It doesn’t control the louvers or the LED lights on my sundream S3. Also I can’t get it to integrate with Alexa, even though it is a matter device.
2026-04-12	Cr*****	Spent $6k on a pergola for the app to not work nor even connect to my pergola. If I could give this zero stars I would.
Spent $6k on a pergola for the app to not work nor even connect to my pergola. If I could give this zero stars I would.
2026-04-10	Bj*****	? Can’t create a profile. If that is so hard can’t imagine the important things on my PERGOLUX I would like to control!
? Can’t create a profile. If that is so hard can’t imagine the important things on my PERGOLUX I would like to control!
2026-03-30	Ka*****	Won’t control pergola. Spent $800 to “upgrade” to the “smart” controller. Doesn’t connect to HomeKit, the Pergolux app allows you to toggle and slide things but there’s no effect on the device. Really disheartening. I love my pergola but the remote is trash. Wanted a better solution and got more trash.
Won’t control pergola. Spent $800 to “upgrade” to the “smart” controller. Doesn’t connect to HomeKit, the Pergolux app allows you to toggle and slide things but there’s no effect on the device. Really disheartening. I love my pergola but the remote is trash. Wanted a better solution and got more trash.
2026-02-12	St*****	The app loses connection. And you have to re-add it
The app loses connection. And you have to re-add it

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