AbeStorm-C

App has not been functional for over a year. Total BS. Support is non-existent

Initially, when I purchased the product about a year ago, the app was working reasonably well. Now it works not at all. The dehumidifier is great and I do recommend their dehumidifiers but just get one without the Wi-Fi interface because the Wi-Fi interface is not useful without the app.

After making my own dehumidifier purchase, having my own trouble with the non-functional app, and finding the reviews here, I reached out to Abestorm support. This support address is printed on a full-color and large app installation guide when you unpack the dehumidifier. Support replied within 1 day and confirmed that the app is non-functional as the backend server is down and the existing app is full of bugs. They shared that a new app is in development but the timeline is TBD. Abestorm support did, however, open a ticket to notify me when the new app is available. So, zero stars for an app that works as advertised but 5 starts on a support response that acknowledged the problem and confirmed a path forward.