JACK - Casino, Promos & Offers

Name: JACK - Casino, Promos & Offers
Rating: 4.6 (1272 reviews)
Author: JACK ENTERTAINMENT LLC

By: JACK ENTERTAINMENT LLC

Ohio's Gaming Company

Features & Capabilities

JACK - Casino, Promos & Offers brings you real-time access to exclusive clubJACK benefits, the latest promotions, and mobile-first access across all JACK properties in Ohio.

Get mobile-only offers, view Free Play and promo rewards, and use the built-in mobile wallet for quick, secure access to promotions wherever you play.

User Growth & Download Statistics

App Entertainment Games

By:

JACK ENTERTAINMENT LLC

Rating:

4.60

(1,272)

Version:

2.4.1 Last updated: 2025-10-24

Version code:

879214252

Creation date:

2024-05-23

Compatible devices:

Size:

239.95MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 52,558 ▼ 107

Other rankings

#49 in promos keyword 16 ▼ 32

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

JACK ENTERTAINMENT LLC

Apple Apps Store

https://apps.apple.com/us/app/jack-casino-promos-offers/id6476229715

User Reviews

User reviews praise the app for ease of use and for consolidating access to both JACK casinos, plus helpful promo and loyalty features. However, recurring issues undermine reliability: the app often crashes or is slow after updates, users report sign-in and account login problems (including being logged out or shown as someone else), and several features (kiosk games, mobile ordering) fail to load. Promo notifications and in-app messages sometimes don’t open or require navigating to a web login, which adds friction. Overall, solid concept with room for reliability improvements.

Pros

Easy to use and navigate, with quick access to needed features.
Consolidates access to both Cleveland and Thistle Down casinos in a single app.
Promotions, events, and offers tracking helps users stay engaged.
Loyalty features, such as login and points tracking, enhance the experience.
Overall positive app experience with favorable impressions of JACK's brand.

Cons

Frequent performance issues: app crashes, extremely slow loading, and degradation after updates.
Login and account reliability problems, including being logged out and warnings of another user.
Some features fail to load or work, such as the new member kiosk game and mobile ordering.
Promotions/notifications are not always usable, with offers not opening and prompts redirecting to web login.