Reviews of Luminar: Image Editor&Enhancer

By: Skylum App

List of user reviews and ratings for Luminar: Image Editor&Enhancer

Total ratings

4.70 (Rating count: 4,127)

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Review summary

Users praise Luminar Neo for strong RAW editing, AI features, a favorable lifetime/multi-device model, and an easy-to-use UI. Recurrent concerns include unreliable erasing, billing/support problems, missing features (layers/masking, portrait tools), and UX issues like unlabeled mobile tools and post-update saving glitches. Overall, it’s powerful but stability, clarity, and feature completeness need improvement before broader subscription adoption.

Pros

Excellent, high-quality edits on RAW images with AI enhancements.
Lifetime ownership / cross-device perpetual license, avoiding ongoing subscriptions.
Intuitive, well-organized UI that is easy to use.
AI features are helpful and speed up editing.
Strong mobile app with cross-device syncing

Cons

Eraser tool bug causes erased areas to shift or degrade the image.
Billing issues: repeated charges after cancellation and poor or absent support for refunds.
Missing essential features like layers and masking; limited portrait editing tools.
Mobile UX lacks tool labels and descriptions, making it hard to learn.
Post-update workflow regressions: saving/exporting can create duplicates and some results require paying to download

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User Reviews

Recent rating average: 1.80

All time rating average: 4.70

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47% (29)

Date	Author	Comment
2026-06-16	Qu*****	They keep your images you send them for AI purposes,I’m assuming indefinitely since policy does not state any period otherwise. If you’re cool with them keeping your pictures for Ai changes on their servers then 5/5 stars Response June 16: Directly from your privacy policy: Data retention: Personal data (including uploaded content) is kept only as long as needed for the service, legal obligations, support, or disputes—typically tied to your subscription/account duration plus a limited period (e.g., up to 6 years post-subscription in some cases). And that’s doesn’t even include what the third parties retention policies are.
They keep your images you send them for AI purposes,I’m assuming indefinitely since policy does not state any period otherwise. If you’re cool with them keeping your pictures for Ai changes on their servers then 5/5 stars Response June 16: Directly from your privacy policy: Data retention: Personal data (including uploaded content) is kept only as long as needed for the service, legal obligations, support, or disputes—typically tied to your subscription/account duration plus a limited period (e.g., up to 6 years post-subscription in some cases). And that’s doesn’t even include what the third parties retention policies are.
2026-06-15	Ph*****	Way overpriced subscription garbage. There's far better free options.
Way overpriced subscription garbage. There's far better free options.
2026-06-15	Me*****	Not any different than editor on iPhone. Quality is practically the same. Trying to remove any objects is terrible. Waste of $$
Not any different than editor on iPhone. Quality is practically the same. Trying to remove any objects is terrible. Waste of $$
2026-06-12	Je*****	Buggier than Apple's trash photo editors, heats up my iPad Pro M2 much worse with a single jpg image, I can imagine what it'll do with a RAW. Loading up a single photo and AI features take so long that it feels like it's trying to create or export a movie. Great for beginners, not for experienced editors
Buggier than Apple's trash photo editors, heats up my iPad Pro M2 much worse with a single jpg image, I can imagine what it'll do with a RAW. Loading up a single photo and AI features take so long that it feels like it's trying to create or export a movie. Great for beginners, not for experienced editors
2026-06-09	Bo*****	Great ad on social media that draws people in but is incredibly deceptive. But then you download the app and find out you have to pay to use it. Garbage! Gemini is free and does the same thing!
Great ad on social media that draws people in but is incredibly deceptive. But then you download the app and find out you have to pay to use it. Garbage! Gemini is free and does the same thing!
2026-06-06	hu*****	There is a huge problem when using it makes it really really hot I mean so so hot I feel worried because this app might ruin the battery. You need to fix this asap
There is a huge problem when using it makes it really really hot I mean so so hot I feel worried because this app might ruin the battery. You need to fix this asap
2026-06-02	Sh*****	They let you tweak one of your photos but, you can’t keep it. If you try and save it, you get the subscription page. Classless. Deleted it immediately
They let you tweak one of your photos but, you can’t keep it. If you try and save it, you get the subscription page. Classless. Deleted it immediately
2026-05-20	be*****	I was under the impression that the yearly subscription included a free 1-week trial and I did not intend to be charged immediately. The app presentation led me to believe I could use the service during the trial period without payment. This is probably made on purpose.
I was under the impression that the yearly subscription included a free 1-week trial and I did not intend to be charged immediately. The app presentation led me to believe I could use the service during the trial period without payment. This is probably made on purpose.
2026-05-12	Ph*****	Beyond easy to use. It unlocks the process, allowing you to fly through creativity
Beyond easy to use. It unlocks the process, allowing you to fly through creativity
2026-05-12	El*****	Is it possible that such a featured app can only apply slider changes to the ENTIRE IMAGE and not selected areas?? No masking?? Sorry, 2 stars until this basic feature is included.
Is it possible that such a featured app can only apply slider changes to the ENTIRE IMAGE and not selected areas?? No masking?? Sorry, 2 stars until this basic feature is included.