Reviews of Luminar: Image Editor&Enhancer

By: Skylum App

List of user reviews and ratings for Luminar: Image Editor&Enhancer

Total ratings

4.70 (Rating count: 4,237)

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Review summary

Users praise Luminar Neo for strong RAW editing, AI features, a favorable lifetime/multi-device model, and an easy-to-use UI. Recurrent concerns include unreliable erasing, billing/support problems, missing features (layers/masking, portrait tools), and UX issues like unlabeled mobile tools and post-update saving glitches. Overall, it’s powerful but stability, clarity, and feature completeness need improvement before broader subscription adoption.

Pros

Excellent, high-quality edits on RAW images with AI enhancements.
Lifetime ownership / cross-device perpetual license, avoiding ongoing subscriptions.
Intuitive, well-organized UI that is easy to use.
AI features are helpful and speed up editing.
Strong mobile app with cross-device syncing

Cons

Eraser tool bug causes erased areas to shift or degrade the image.
Billing issues: repeated charges after cancellation and poor or absent support for refunds.
Missing essential features like layers and masking; limited portrait editing tools.
Mobile UX lacks tool labels and descriptions, making it hard to learn.
Post-update workflow regressions: saving/exporting can create duplicates and some results require paying to download

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User Reviews

Recent rating average: 2.90

All time rating average: 4.70

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44% (34)

Date	Author	Comment
2026-07-27	Se*****	I paid to use the app but when I tried to use it, it kept asking me to pay for it even though I already did. Apple did not provide a refund for me. So I paid like $70 for an app I can’t use.
I paid to use the app but when I tried to use it, it kept asking me to pay for it even though I already did. Apple did not provide a refund for me. So I paid like $70 for an app I can’t use.
2026-07-24	li*****	If you want to have a company promise one thing and completely fail to deliver this product is for you! Paid for a years subscription and their app had me believing that I didn’t have a subscription only to then pay for the lifetime subscription for apple to ONLY acknowledge the year subscription and not the lifetime that I paid $69.99 for so I am out $109.98 for only a YEAR SUBSCRIPTION which should have only cost $39.99. Apple and Luminar REFUSE to come up with a solution. So purchase at your own risk with no support from either company to help if you need it. Edit: they told me to reach out to them via that email and I have….6 different times with no resolve over 3 weeks, but when you mention consumer fraud (which it is) they mention giving you a credit on their site for the amount that apple took but they didn’t. Just FYI to those wanting this program.
If you want to have a company promise one thing and completely fail to deliver this product is for you! Paid for a years subscription and their app had me believing that I didn’t have a subscription only to then pay for the lifetime subscription for apple to ONLY acknowledge the year subscription and not the lifetime that I paid $69.99 for so I am out $109.98 for only a YEAR SUBSCRIPTION which should have only cost $39.99. Apple and Luminar REFUSE to come up with a solution. So purchase at your own risk with no support from either company to help if you need it. Edit: they told me to reach out to them via that email and I have….6 different times with no resolve over 3 weeks, but when you mention consumer fraud (which it is) they mention giving you a credit on their site for the amount that apple took but they didn’t. Just FYI to those wanting this program.
2026-07-21	Be*****	Didn’t use the app much and felt the fees didn’t justify keeping the app. I cancelled and yet they continue to charge my credit card. When I asked them to refund they refused. Download at your own risk.
Didn’t use the app much and felt the fees didn’t justify keeping the app. I cancelled and yet they continue to charge my credit card. When I asked them to refund they refused. Download at your own risk.
2026-07-17	Jo*****	Es muy fácil de usar
Es muy fácil de usar
2026-07-16	Vi*****	Do not buy this product! It is extremely limited and it seem the adds are all the NEO capabilities that is not in the mobile app. I am sure that the full version is useful and may be with the purchase price but I assure you the mobile version is not. I would get a refund if I could
Do not buy this product! It is extremely limited and it seem the adds are all the NEO capabilities that is not in the mobile app. I am sure that the full version is useful and may be with the purchase price but I assure you the mobile version is not. I would get a refund if I could
2026-07-15	jo*****	Persistent licensing errors. Even though I have a lifetime licensing. Unacceptable.
Persistent licensing errors. Even though I have a lifetime licensing. Unacceptable.
2026-07-14	Ma*****	It is very useful for what used to be called "dodging and burning." Anything you do on your Mac or PC, is now on your phone. The eraser tool is not AI like iPhone's eraser tool. Luminar's eraser samples an adjacent area, while iPhone's eraser will grab the object you want removed, automatically enveloping it and erasing it with no sampling of an adjacent area.
It is very useful for what used to be called "dodging and burning." Anything you do on your Mac or PC, is now on your phone. The eraser tool is not AI like iPhone's eraser tool. Luminar's eraser samples an adjacent area, while iPhone's eraser will grab the object you want removed, automatically enveloping it and erasing it with no sampling of an adjacent area.
2026-07-11	sd*****	处理速度要能再快点就好了。
处理速度要能再快点就好了。
2026-07-09	re*****	Works great on Mac, App missing features and tools the computer version has. If they got integrated the same way I’d like it more. Would give more if it had that, also tethering would be nice along with syncing galleries easier
Works great on Mac, App missing features and tools the computer version has. If they got integrated the same way I’d like it more. Would give more if it had that, also tethering would be nice along with syncing galleries easier
2026-07-03	Ba*****	Very easy to use. Intuitive
Very easy to use. Intuitive