Reviews of RainMachine

By: RainMachine

List of user reviews and ratings for RainMachine

Total ratings

1.80 (Rating count: 610)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

RainMachine reviews are mixed. Many users praise the hardware’s longevity, ease of use, and water savings from weather data, along with a generally intuitive interface. However, there is strong criticism of the subscription model, which gates common features and remote access, plus ongoing app instability and connectivity problems. Poor or slow customer support and login/access issues amplify frustration. Some users still value the system when it works and local control remains accessible, but overall sentiment shifts negative due to reliability and paywall concerns.

Pros

Durable hardware with years of reliable irrigation control and proven water savings from weather data.
Clean, intuitive interface that is easy to operate when the app is working.
Local network access without a subscription has historically been available, allowing control without paying for premium features.
Strong value when used without premium connectivity, with users noting long-term benefits and effectiveness when it functions as expected.

Cons

Core features and remote/local access are frequently gated behind a paid subscription, which many reviews view as a negative change.
App reliability issues persist, including iOS app spinning, crashing, and frequent disconnects.
Connectivity and remote/local access instability and outages are common, making control unreliable.
Customer support is perceived as unresponsive or hard to reach, aggravating users when issues arise.
Login/password and account access problems (e.g., iPad password requirements, reset issues) add to user frustration.

Upgrade to see all 610 reviews

User Reviews

Recent rating average: 2.50

All time rating average: 1.80

Upgrade to see all 610 reviews

7% (42)

Date	Author	Comment
2026-05-09	St*****	Can’t even connect direct after recent updates….
Can’t even connect direct after recent updates….
2026-04-19	Mi*****	Used to work - stopped and no support - this company has put to effort to support app and recommend avoiding
Used to work - stopped and no support - this company has put to effort to support app and recommend avoiding
2026-01-26	Da*****	The company, Green, electronics, appears not to be operating their app nor support. I paid for the years worth of premium support, but cannot get a hold of them to help resolve some issues.
The company, Green, electronics, appears not to be operating their app nor support. I paid for the years worth of premium support, but cannot get a hold of them to help resolve some issues.