Reviews of RainMachine

By: RainMachine

List of user reviews and ratings for RainMachine

Total ratings

1.80 (Rating count: 608)

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Review summary

RainMachine reviews are mixed. Many users praise the hardware’s longevity, ease of use, and water savings from weather data, along with a generally intuitive interface. However, there is strong criticism of the subscription model, which gates common features and remote access, plus ongoing app instability and connectivity problems. Poor or slow customer support and login/access issues amplify frustration. Some users still value the system when it works and local control remains accessible, but overall sentiment shifts negative due to reliability and paywall concerns.

Pros

Durable hardware with years of reliable irrigation control and proven water savings from weather data.
Clean, intuitive interface that is easy to operate when the app is working.
Local network access without a subscription has historically been available, allowing control without paying for premium features.
Strong value when used without premium connectivity, with users noting long-term benefits and effectiveness when it functions as expected.

Cons

Core features and remote/local access are frequently gated behind a paid subscription, which many reviews view as a negative change.
App reliability issues persist, including iOS app spinning, crashing, and frequent disconnects.
Connectivity and remote/local access instability and outages are common, making control unreliable.
Customer support is perceived as unresponsive or hard to reach, aggravating users when issues arise.
Login/password and account access problems (e.g., iPad password requirements, reset issues) add to user frustration.

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User Reviews

Recent rating average: 2.50

All time rating average: 1.80

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82% (42)

Date	Author	Comment
2026-05-09	St*****	Can’t even connect direct after recent updates….
Can’t even connect direct after recent updates….
2026-04-19	Mi*****	Used to work - stopped and no support - this company has put to effort to support app and recommend avoiding
Used to work - stopped and no support - this company has put to effort to support app and recommend avoiding
2026-01-26	Da*****	The company, Green, electronics, appears not to be operating their app nor support. I paid for the years worth of premium support, but cannot get a hold of them to help resolve some issues.
The company, Green, electronics, appears not to be operating their app nor support. I paid for the years worth of premium support, but cannot get a hold of them to help resolve some issues.
2026-01-23	To*****	I don’t get all the negative reviews. I have three of them for years now and they work well and it’s easy to understand how to operate.
I don’t get all the negative reviews. I have three of them for years now and they work well and it’s easy to understand how to operate.
2025-12-06	me*****	I bought this system specifically because it was the one that I did not have to pay a subscription for. Now they’re so hung up on selling a subscription. I can’t actually access the machines functions. It’s incredibly frustrating. Having paid for a piece of hardware to have a company bracket it should be illegal honestly.
I bought this system specifically because it was the one that I did not have to pay a subscription for. Now they’re so hung up on selling a subscription. I can’t actually access the machines functions. It’s incredibly frustrating. Having paid for a piece of hardware to have a company bracket it should be illegal honestly.
2025-11-22	Ob*****	I have my rainmachine now for close to a decade. It lives in an enclosure in my garage, but knows exactly what is going on with the weather thanks to it getting the data from weatherunderground where my personal weather station reports. Water savings have paid many time over for the hardware and the subscription. And my neighbors always admire that my yard is so green, even in the hottest summer heat. I had 2 different irrigation conrtolerz from the large vendors before, but the rainmachine is easier to use and overall better in every respect. Can’t live without it!
I have my rainmachine now for close to a decade. It lives in an enclosure in my garage, but knows exactly what is going on with the weather thanks to it getting the data from weatherunderground where my personal weather station reports. Water savings have paid many time over for the hardware and the subscription. And my neighbors always admire that my yard is so green, even in the hottest summer heat. I had 2 different irrigation conrtolerz from the large vendors before, but the rainmachine is easier to use and overall better in every respect. Can’t live without it!
2025-09-16	pe*****	The app on iOS does not work. I see many people complaining of the same issue that the app just spins and spins when trying to connect directly but all customer support can do is repeat the same response about being on the same network between the device and phone, and that it works for the companies employees when they used it at home, etc. I’ve tried it all. Don’t waste your time on this product or app unless you enjoy being forced down to the cloud based solution and pay to use your own sprinklers. Company has been unresponsive to email requests for support.
The app on iOS does not work. I see many people complaining of the same issue that the app just spins and spins when trying to connect directly but all customer support can do is repeat the same response about being on the same network between the device and phone, and that it works for the companies employees when they used it at home, etc. I’ve tried it all. Don’t waste your time on this product or app unless you enjoy being forced down to the cloud based solution and pay to use your own sprinklers. Company has been unresponsive to email requests for support.
2025-09-07	rj*****	Why is the iPad version now requiring a password to use it? This is new and irritating. I don’t know what my password is and there is no option to change it! I’m locked out of the iPad version now. Luckily my iPhone version still gives me access.
Why is the iPad version now requiring a password to use it? This is new and irritating. I don’t know what my password is and there is no option to change it! I’m locked out of the iPad version now. Luckily my iPhone version still gives me access.
2025-08-21	JE*****	I originally bought my rain machine in 2017 and loved it. At some point a couple years ago I lost access to controlling the machine through my local network. I never had a subscription and I don’t need one as I only want to control it through my local network. When I lost access to controlling it over my network, I totally lost any respect for this company as it seemed the only way to control it was to pay for a subscription and I wasn’t going to allow myself to be forced into a subscription that I had never needed before . The product was advertised to work over a local network without a subscription and that’s what I expected. Well, great news! The company has finally fixed the iOS program to do exactly what it was always supposed to do… Work over my Network. And for that, I again respect them and thank them. I’m not sure at what point they fixed this as I had given up on it for over a year and was about to replace it when I decided to try it one more and it worked. So, I’m changing my previous one star review to a Five star review once again.
I originally bought my rain machine in 2017 and loved it. At some point a couple years ago I lost access to controlling the machine through my local network. I never had a subscription and I don’t need one as I only want to control it through my local network. When I lost access to controlling it over my network, I totally lost any respect for this company as it seemed the only way to control it was to pay for a subscription and I wasn’t going to allow myself to be forced into a subscription that I had never needed before . The product was advertised to work over a local network without a subscription and that’s what I expected. Well, great news! The company has finally fixed the iOS program to do exactly what it was always supposed to do… Work over my Network. And for that, I again respect them and thank them. I’m not sure at what point they fixed this as I had given up on it for over a year and was about to replace it when I decided to try it one more and it worked. So, I’m changing my previous one star review to a Five star review once again.
2025-08-11	Tw*****	Sometime in the last two months local device control broke for me. Whenever I click on the local device in the app, it crashes. Really hope it gets fixed soon. Moving to a different system if it remains all summer.
Sometime in the last two months local device control broke for me. Whenever I click on the local device in the app, it crashes. Really hope it gets fixed soon. Moving to a different system if it remains all summer.