Reviews of Fans First Tickets

By: Fans First Entertainment, LLC App

List of user reviews and ratings for Fans First Tickets

Total ratings

2.80 (Rating count: 76)

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Review summary

User reviews show a split experience: the Fans First Tickets marketplace is praised for ease of finding last-minute tickets and loading them into Apple Wallet, with the overall app described as simple when it works. However, repeated issues around onboarding and sign-in (OTP delivery, password problems, account blocks), frequent crashes and timeouts, and occasional inability to purchase tickets despite availability significantly hinder user trust and usage. Overall, the app needs stabilization and a smoother signup/verification flow to meet user expectations.

Pros

Marketplace helps users score last-minute tickets
App is simple to use when functioning
Tickets can be loaded into Apple Wallet

Cons

Onboarding and sign-up issues (OTP delivery failures, password problems, autofill mismatches)
Account blocks and being locked out after actions like checkout
Frequent crashes, freezes, and timeouts after updates or during use
Market purchase sometimes not functioning despite availability

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User Reviews

Recent rating average: 2.60

All time rating average: 2.80

Upgrade to see all 27 reviews

67% (18)

Date	Author	Comment
2026-07-04	sa*****	I tried to sell a single ticket when my brother in law couldn’t make it to the game, I was willing to sell at a loss you have 0 control over ticket price so I got nothing it went unsold. Then those of us that went had a 2.25 hour rain/lightning delay got 0 updates and they don’t provide any way I could find to reach out to them for feedback/assistance. Would give negative stars if I could.
I tried to sell a single ticket when my brother in law couldn’t make it to the game, I was willing to sell at a loss you have 0 control over ticket price so I got nothing it went unsold. Then those of us that went had a 2.25 hour rain/lightning delay got 0 updates and they don’t provide any way I could find to reach out to them for feedback/assistance. Would give negative stars if I could.
2026-06-17	Su*****	This app is amazing
This app is amazing
2026-05-08	Da*****	What can you say about a ticketing platform that lets the company go in as admins and manipulate a user’s account? Yes. The Bananas staff can accept tickets, transfer tickets, ostensibly delete or otherwise act entirely as you, and you have zero visibility or control. You don’t even get a notification. This platform has a very high abuse potential and is very risky. I will be avoiding it going forward.
What can you say about a ticketing platform that lets the company go in as admins and manipulate a user’s account? Yes. The Bananas staff can accept tickets, transfer tickets, ostensibly delete or otherwise act entirely as you, and you have zero visibility or control. You don’t even get a notification. This platform has a very high abuse potential and is very risky. I will be avoiding it going forward.
2026-05-07	ju*****	Just started using this app in May, but so far seems to work great. I bought some tickets on the marketplace and loaded them into my Apple wallet. Thanks FF for looking so hard to get the marketplace up and running!
Just started using this app in May, but so far seems to work great. I bought some tickets on the marketplace and loaded them into my Apple wallet. Thanks FF for looking so hard to get the marketplace up and running!
2026-05-06	St*****	Not sure what the other reviews are about but first time using the app and the fans first marketplace via the app. I will say the marketplace is amazing to score some last-minute tickets we were able to get tickets for the banana game in Atlanta this weekend which will be our first game that my kids are gonna get to go to and are super excited. The app over is very simple to use and has tickets shows that are purchased.
Not sure what the other reviews are about but first time using the app and the fans first marketplace via the app. I will say the marketplace is amazing to score some last-minute tickets we were able to get tickets for the banana game in Atlanta this weekend which will be our first game that my kids are gonna get to go to and are super excited. The app over is very simple to use and has tickets shows that are purchased.
2026-05-03	Da*****	The Bananas are THE best. ALWAYS trying their hardest to make literal millions of people happy. God bless them . God bless this app. It’s wonderful.
The Bananas are THE best. ALWAYS trying their hardest to make literal millions of people happy. God bless them . God bless this app. It’s wonderful.
2026-05-01	La*****	Tried to get tickets and it kept kicking me out. Then it blocked my account and I couldn’t do anything. I delete the account and try to re-signup. And it wouldn’t let me cause it had the same number. I missed out on getting tickets I wanted.
Tried to get tickets and it kept kicking me out. Then it blocked my account and I couldn’t do anything. I delete the account and try to re-signup. And it wouldn’t let me cause it had the same number. I missed out on getting tickets I wanted.
2026-04-26	NY*****	Downloaded the app to try and buy tickets and then my account was blocked as I checked out. Make it make sense.
Downloaded the app to try and buy tickets and then my account was blocked as I checked out. Make it make sense.
2026-04-23	Nl*****	I just updated my app and now it’s a total brick. Can’t access anything or do anything in the app.
I just updated my app and now it’s a total brick. Can’t access anything or do anything in the app.
2026-04-17	sc*****	I’m so sad that I can’t even get the app to work. At first I was unable to complete the registration for the app because it would not give me a code. But now about a month later, I’m trying again and now I can get into the app, but I’m unable to select any of the games. I can see the game, but when I press on it, nothing happens. And I keep timing out. So frustrating!
I’m so sad that I can’t even get the app to work. At first I was unable to complete the registration for the app because it would not give me a code. But now about a month later, I’m trying again and now I can get into the app, but I’m unable to select any of the games. I can see the game, but when I press on it, nothing happens. And I keep timing out. So frustrating!