Reviews of Hubitat Elevation

By: Hubitat, Inc App

List of user reviews and ratings for Hubitat Elevation

Total ratings

4.10 (Rating count: 1,123)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users praise Hubitat Elevation for easy setup and automation, especially with Z‑Wave, and note improvements over time. However, the iOS app suffers from stability and reliability problems: frequent crashes and freezes, dashboard connectivity issues, and slow performance after updates. UX/navigation is often described as confusing, with icons failing to load and post‑update regressions. Support is viewed as unresponsive at times. Overall, the positive automation capabilities are undermined by persistent stability and usability issues.

Pros

Easy to use and program.
Good at controlling Z‑Wave devices.
App has improved over time.
Presence features worked well for some users after revamps.
Positive overall sentiment about the Hubitat ecosystem despite issues.

Cons

Frequent crashes, freezes, and splash-screen stalls.
Dashboard/hub connectivity problems and cloud/local mode confusion.
Slow loading and overall performance degradation after updates.
Poor navigation and confusing terminology; icons often fail to load.
Limited or unresponsive customer support and unresolved issues after updates.

Upgrade to see all 56 reviews

User Reviews

Recent rating average: 2.40

All time rating average: 4.10

Upgrade to see all 56 reviews

54% (30)

Date	Author	Comment
2026-07-14	Da*****	Harder to setup than SmartThings and Aeotec but became interested in non cloud based when my Goggle Fiber cable was cut and most if not all smart devices become useless. My hope is that 3 starts will become a 5 with more experience.
Harder to setup than SmartThings and Aeotec but became interested in non cloud based when my Goggle Fiber cable was cut and most if not all smart devices become useless. My hope is that 3 starts will become a 5 with more experience.
2026-07-09	RJ*****	Almost 2 years ago I replaced my Vera ZWave hub with the Hubitat C8 + . So much more powerful and easy to set up several automations. All my older ZWave devices and a lot of newer devices work with out a problem . The hub is rj45’d to the LAN. Positioned in the center of the first floor of a three story single family home. This app is for status and state change both locally and on the road. All setup and programming is ( and has to) by PC to the hub’s internal web site. All in my house. No cloud control- all local and remote control is tunneled into the house. No monthly fees. Works flawlessly for me. PS: - works great with Google Home . Updates are on a quasi monthly basis. Very pleased :-)
Almost 2 years ago I replaced my Vera ZWave hub with the Hubitat C8 + . So much more powerful and easy to set up several automations. All my older ZWave devices and a lot of newer devices work with out a problem . The hub is rj45’d to the LAN. Positioned in the center of the first floor of a three story single family home. This app is for status and state change both locally and on the road. All setup and programming is ( and has to) by PC to the hub’s internal web site. All in my house. No cloud control- all local and remote control is tunneled into the house. No monthly fees. Works flawlessly for me. PS: - works great with Google Home . Updates are on a quasi monthly basis. Very pleased :-)
2026-06-19	Ne*****	The app is increasingly solid. It’s quite functional, and the worst launching problems have been fixed.
The app is increasingly solid. It’s quite functional, and the worst launching problems have been fixed.
2026-06-15	LD*****	Every time I try to use the new app, it makes me sad and want to use something else but I don’t have the finances cause I spent my money on all the stuff and anyway there you
Every time I try to use the new app, it makes me sad and want to use something else but I don’t have the finances cause I spent my money on all the stuff and anyway there you
2026-06-11	Ch*****	Forced to switch from Vera when the controller died. Hubitat is cumbersome not intuitive and the app never works. Hate it.
Forced to switch from Vera when the controller died. Hubitat is cumbersome not intuitive and the app never works. Hate it.
2026-05-29	Pa*****	This hub is pretty darn good. Haven’t figured out how to set scenes and do some other tricks yet. But damn the pairing is fast and reliable.
This hub is pretty darn good. Haven’t figured out how to set scenes and do some other tricks yet. But damn the pairing is fast and reliable.
2026-03-23	Di*****	I have to unplug and reset the device daily.
I have to unplug and reset the device daily.
2026-01-26	St*****	In general, I have been loving Hubitat. However, back in May, I noticed that any button in the first column of an iPhone or iPad doesn’t work on their easy dashboard. I reported this and I got one or two little inquiries about how I had it set or what version I was on, but nothing since then. I asked them to acknowledge that this is an issue and they never answer that, and they have not addressed it in all of the fixes since that.
In general, I have been loving Hubitat. However, back in May, I noticed that any button in the first column of an iPhone or iPad doesn’t work on their easy dashboard. I reported this and I got one or two little inquiries about how I had it set or what version I was on, but nothing since then. I asked them to acknowledge that this is an issue and they never answer that, and they have not addressed it in all of the fixes since that.
2026-01-14	Pa*****	Added device and icon is pink. Obviously something is wrong but no clue what or how to resolve.
Added device and icon is pink. Obviously something is wrong but no clue what or how to resolve.
2025-12-31	Da*****	The Hubitat does a good job at controlling my Z-wave devices. But it needs the following improvements: 1. iPad apps MUST function in landscape mode! 2. The slider for dimmers needs to have more height so that finger placement isn’t so touchy. 3. The process for accessing, assigning, and programming device operation needs to be simplified, intuitive, and easy to understand.
The Hubitat does a good job at controlling my Z-wave devices. But it needs the following improvements: 1. iPad apps MUST function in landscape mode! 2. The slider for dimmers needs to have more height so that finger placement isn’t so touchy. 3. The process for accessing, assigning, and programming device operation needs to be simplified, intuitive, and easy to understand.