Reviews of Coway IoCare+

By: Coway Co., Ltd.

List of user reviews and ratings for Coway IoCare+

Total ratings

1.40 (Rating count: 92)

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Review summary

Users report the IoCare+ app is unreliable and hard to use. The most common issues are login friction, reduced scheduling/routine features, and connectivity drops that require re-setup. Air quality data is hard to access and there’s a slow, convoluted UI with fewer features than the old app. Some updates have started addressing login persistence and routine reliability, and users note light-control as a positive function when available.

Pros

Light control via the app (ability to turn the purifier's lights off)
Routines/automation feature exists and has shown improvements in updates

Cons

Frequent login prompts / requires logging in each time
Scheduling/routines removed or limited (no detailed scheduling or easy inactivation/deletion)
Connectivity instability: devices drop from WiFi and require re-setup
Air quality data not easily accessible: no graphs or centralized display
Poor overall UX: slow, extra steps, less functionality than old app

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User Reviews

Recent rating average: 1.80

All time rating average: 1.40

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49% (45)

Date	Author	Comment
2026-05-29	Zo*****	Maybe hire someone to write an app. You all have no clue how to do it
Maybe hire someone to write an app. You all have no clue how to do it
2026-05-26	No*****	I’ve been trying for days to link my unit. Been using it for over a year without issue, decide to try upgrading to the newer app because I’ve changed the main filter but the older one wouldn’t register that it’s been changed. Cant even connect to this app.
I’ve been trying for days to link my unit. Been using it for over a year without issue, decide to try upgrading to the newer app because I’ve changed the main filter but the older one wouldn’t register that it’s been changed. Cant even connect to this app.
2026-03-06	ch*****	I really want to love Coway. The purifier itself is a beautifully designed and brilliantly executed product. However the fact that I need the app to do basic functions like set a timer or turn the bright light off at night is pretty unfortunate considering how poorly Coway has executed on the app. Having to log in every time is annoying but fine if you can just set a routine and leave it but of course that’s not what happens. Automations (like turn of light at x time) work maybe a few time (if that) then stop. Now, every night, (unless I want a bright blue nightlight) I have to go to the app, log in, navigate to the device, scroll down to manage, down to lighting, switch to off. [3/4/26 update] The routines seem to be working now. Guessing Coway is slowly working through issues. Changed rating to 3/5
I really want to love Coway. The purifier itself is a beautifully designed and brilliantly executed product. However the fact that I need the app to do basic functions like set a timer or turn the bright light off at night is pretty unfortunate considering how poorly Coway has executed on the app. Having to log in every time is annoying but fine if you can just set a routine and leave it but of course that’s not what happens. Automations (like turn of light at x time) work maybe a few time (if that) then stop. Now, every night, (unless I want a bright blue nightlight) I have to go to the app, log in, navigate to the device, scroll down to manage, down to lighting, switch to off. [3/4/26 update] The routines seem to be working now. Guessing Coway is slowly working through issues. Changed rating to 3/5