MyZito

Name: MyZito
Rating: 1.4 (36 reviews)
Author: Zito-Media

By: Zito-Media

Finance

Features & Capabilities

The MyZito App just got better! View work orders, outages, pay your bill, and chat with U.S. support; all in one place. Download or update today!

Description:

Take control of your Zito Media services with the enhanced MyZito App.

We’ve upgraded the MyZito App to make managing your account easier, faster, and more convenient than ever. Whether you’re checking on a service issue or simply paying your bill, MyZito puts everything you need right at your fingertips.

Key Features:

• View and Track Work Orders Know what’s scheduled, what’s in progress, and what’s completed, without having to call.

• Stay Ahead of Outages View real-time service outage information in your area and get updates as we work to resolve them.

• Pay Your Bill, Your Way Make secure payments instantly, set up autopay, or view your payment history with just a few taps.

• Chat with U.S.-Based Support Have a question? Get help fast by chatting with a live customer support agent based in the U.S., right from the app.

User Growth & Download Statistics

App

By:

Zito-Media

Rating:

1.40

(36)

Version:

1.2.5 Last updated: 2026-01-23

Version code:

879135524

Creation date:

2024-03-25

Compatible devices:

Size:

67.69MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 364,394 ▲ 667

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Zito-Media

Apple Apps Store

https://apps.apple.com/us/app/myzito/id6472437375

Website:

https://www.zitomedia.net/myzito-app/

User Reviews

Users report a broken, unreliable MyZito app with persistent login and payment failures. Repeated sign-in and OTP issues, delayed or missing codes, and JSON errors make paying bills via the app impractical. The app is unstable (crashes, infinite loading) and lacks essential UX features (logout option, persistent login, prefilled amounts). Many users end up paying by phone or on the website instead.

Pros

Quick bill payment capability via the app when it functions (e.g., some users report paying a bill in about 2 minutes).
Basic access to account/payment features in the app in limited scenarios.
An app-based alternative to calling or using the website for bill payments for some users.

Cons

Frequent login/authentication problems: credentials repeatedly rejected, required sign-in each session, and PIN/OTP issues (Apple password compatibility also lacking).
OTP delivery and verification issues: OTP often arrives via email, may be delayed or not delivered, and pasting the OTP into the app is not supported.
Bill payment UI/processing problems: bill pay screen not loading, invalid JSON requests, auto-pay/balance updates failing, and prefilled bill amounts missing.
App stability/compliance issues: internal errors, crashes, and infinite loading hinder usage.
Missing UX features and session controls: no clear logout option, inability to retain login details, and missing conveniences like FaceID or prefilled fields.

Recent reviews

I downloaded this app because the website no longer allowed me to sign in to pay by desktop. Now the app won’t let me log in even though it worked last month. I put in my email and it just keeps refreshing that portion of the screen, never taking me to put in my pin. I’m forced to have to pay over the phone. This is ridiculous. You would think a company that revolves around technology would have tech elements that actually work.

by Ho*****, 2026-05-05

All these bad reviews are either not true or must’ve been fixed. Payed my bill through app in 2 minutes

by Du*****, 2026-03-04

Constantly throwing invalid JSON Requests. Can’t pay bill because billing information changes. Updated last month and paid bill. Auto pay is set and so is paperless billing which was a big mistake! Now Zito won’t take payment and charges penalties doubling my bill!