Reviews of METRASH

By: Ministry of Interior - Qatar App

List of user reviews and ratings for METRASH

Total ratings

4.00 (Rating count: 202)

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Review summary

The latest Metrash app is seen as faster and more user-friendly than the old version and convenient for Qatar users, including desktop use. However, users repeatedly report payment crashes, transaction failures and charges, strict 500 KB upload limits with poor document flow, inconsistent renewal durations, and missing features (VIN checks, family Iqama photo uploads). Slow performance and occasional freezes are also common, indicating several areas for reliability and feature improvements.

Pros

New Metrash app is a big improvement over the old version—faster, more user-friendly, and efficient.
Helpful for people living in Qatar; can be used from desktop at home or office to handle services.
Generally convenient for handling services quickly.

Cons

Payment processing crashes and transactions sometimes fail or are charged before failure; trying different cards or networks doesn't fix it.
Document upload limits (500 KB per image) and the flow often requires delays or re-uploading; users report that rest of documents are requested later.
Inconsistent renewal durations (1 year vs 2–3 years) causing confusion.
Missing features (can't check car VIN for accident reports; no option to upload a photo in bio data for family Iqama renewal).
App is slow and frequently crashes; navigation/steps changed from the old app causing confusion.

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User Reviews

Recent rating average: 2.10

All time rating average: 4.00

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44% (8)

Date	Author	Comment
2026-06-22	يو*****	تطبيق ممتاز يغطي معاملات المواطن
تطبيق ممتاز يغطي معاملات المواطن
2026-04-23	Ol*****	Application for PCC “on hold” for needed documents. It doesn’t tell you which ones. Called Hukoomi, was informed. Uploading restricted to 500kb, look for shrinking app/site, charging cheapest 10 to 95 cents usd to convert per image. Size limit set too small for today’s needs. I uploaded one of the requested docs and the system says “application successful.” No way to upload more, only for them to come back a few days later and ask for the rest of the documents, who knows how long this process will drag on. Quite frustrating.
Application for PCC “on hold” for needed documents. It doesn’t tell you which ones. Called Hukoomi, was informed. Uploading restricted to 500kb, look for shrinking app/site, charging cheapest 10 to 95 cents usd to convert per image. Size limit set too small for today’s needs. I uploaded one of the requested docs and the system says “application successful.” No way to upload more, only for them to come back a few days later and ask for the rest of the documents, who knows how long this process will drag on. Quite frustrating.
2025-10-28	Ta*****	I don’t why on its own for some it shows 1 year renewal and others it shows 2 and 3
I don’t why on its own for some it shows 1 year renewal and others it shows 2 and 3
2025-08-10	Ab*****	This applecation is helpfull for all people liveing in Qatar and every thing can do it in your disctop at office or home. Thanks
This applecation is helpfull for all people liveing in Qatar and every thing can do it in your disctop at office or home. Thanks
2025-06-23	Ni*****	تطبيق فاشل بالدفع المالي
تطبيق فاشل بالدفع المالي
2025-05-19	Ka*****	للأسف حتى مطراش الجديد ياخذ مرات الفلوس وما تم المعامله وتقعد تنتظر ارجاع المبلغ ١٤ يوم ومرات شهر وهذا مش ذنب العميل
للأسف حتى مطراش الجديد ياخذ مرات الفلوس وما تم المعامله وتقعد تنتظر ارجاع المبلغ ١٤ يوم ومرات شهر وهذا مش ذنب العميل
2025-04-28	£\|*****	Whenever you try to make a payment , the app crashes . Reinstalled , tried different cards and via different networks but still issue persist . The charges are higher when paying at the service counter but cheaper at the app only if it works
Whenever you try to make a payment , the app crashes . Reinstalled , tried different cards and via different networks but still issue persist . The charges are higher when paying at the service counter but cheaper at the app only if it works
2025-04-17	Fa*****	ابي اجدد استمارة سيارتي ماني عارف، الخطوات ماهي نفس البرنامج القديم
ابي اجدد استمارة سيارتي ماني عارف، الخطوات ماهي نفس البرنامج القديم
2025-04-06	Na*****	يعلق كثير. معظم الاحيان، وقت الدفع يعلق. لم يتم اضافة بحث برقم قاعدة في خدمات المرور مثل مطراش ٢.
يعلق كثير. معظم الاحيان، وقت الدفع يعلق. لم يتم اضافة بحث برقم قاعدة في خدمات المرور مثل مطراش ٢.
2025-03-24	qa*****	يتم سحب المبلغ وبعدها يقولي فشلت العملية
يتم سحب المبلغ وبعدها يقولي فشلت العملية