Reviews of Pittsburgh PRT Transit

By: Transit Now ltd

List of user reviews and ratings for Pittsburgh PRT Transit

Total ratings

4.50 (Rating count: 437)

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User Reviews

Recent rating average: 2.44

All time rating average: 4.50

5 star

56% (5)

Date	Author	Comment
2026-03-19	Re*****	The transit app has become difficult to use with trying to catch a PRT vehicle so I figured PRT would have an app. They want to CHARGE for it. PRT is completely unreliable on the red line and 82. Buses and trains just don’t show up. Now they want to charge for their app to show “true” times since their schedules are meaningless. I’ve been riding these buses and trains for over 50 years. Service has never been worse!!! They want to charge for this app to use their service that we already pay for. RIDICULOUS!!! Get it together PRT and actually provide good reliable service to the Greater Pittsburgh area. You are missing the mark by a long shot!
The transit app has become difficult to use with trying to catch a PRT vehicle so I figured PRT would have an app. They want to CHARGE for it. PRT is completely unreliable on the red line and 82. Buses and trains just don’t show up. Now they want to charge for their app to show “true” times since their schedules are meaningless. I’ve been riding these buses and trains for over 50 years. Service has never been worse!!! They want to charge for this app to use their service that we already pay for. RIDICULOUS!!! Get it together PRT and actually provide good reliable service to the Greater Pittsburgh area. You are missing the mark by a long shot!
2026-03-16	el*****	This app forces a trial subscription down your throat despite my best efforts to avoid it, it can't do basic things like look up stations (just sits there loading forever), it can't differentiate between routes (for example it thinks there's a single 87 route; it's unaware it's split into 87M and 87S). It sends random information to my apple watch without me requesting it, it's deceitfully named to look as if it was the official (free) app, then it begs me to rate it after 2 minutes of using it. This for the low price of $90 or $8/month forever. Just utter garbage.
This app forces a trial subscription down your throat despite my best efforts to avoid it, it can't do basic things like look up stations (just sits there loading forever), it can't differentiate between routes (for example it thinks there's a single 87 route; it's unaware it's split into 87M and 87S). It sends random information to my apple watch without me requesting it, it's deceitfully named to look as if it was the official (free) app, then it begs me to rate it after 2 minutes of using it. This for the low price of $90 or $8/month forever. Just utter garbage.
2026-01-28	Pr*****	The app design is clunky especially with regards to where alerts are, there’s better apps for the same cost or less, additionally the name is too on the nose and makes people think this app is official from the transit agency when it clearly is NOT
The app design is clunky especially with regards to where alerts are, there’s better apps for the same cost or less, additionally the name is too on the nose and makes people think this app is official from the transit agency when it clearly is NOT
2025-10-10	Ro*****	Buses are always late. Today 10/10/25 morning bus never showed from new Ken. Going inbound . Not I’m late for work. How does this happen. Bus times are skipped over doesn’t show it’s not just one bus it’s all. Maybe revamp the employees. Some skip people and don’t pick them up . And god forbid saying something then your kicked off . Do much better.
Buses are always late. Today 10/10/25 morning bus never showed from new Ken. Going inbound . Not I’m late for work. How does this happen. Bus times are skipped over doesn’t show it’s not just one bus it’s all. Maybe revamp the employees. Some skip people and don’t pick them up . And god forbid saying something then your kicked off . Do much better.
2025-09-30	Am*****	Something is wrong with the app. It doesn’t function like it used to after the update. Some of the buttons don’t work and you can’t zoom in or out on the map and select any bus stop to see the time schedule.
Something is wrong with the app. It doesn’t function like it used to after the update. Some of the buttons don’t work and you can’t zoom in or out on the map and select any bus stop to see the time schedule.
2024-12-24	Sm*****	Always on time and the drivers are very kind and polite
Always on time and the drivers are very kind and polite
2024-12-10	Mr*****	Don’t waste your time or money to download this app because it’s not official and not free. There’s a monthly subscription Yinz: the official app is “Port Authority Ready2Ride “. It’s free. The only money you spend in that app will be your fare. No subscription fees.
Don’t waste your time or money to download this app because it’s not official and not free. There’s a monthly subscription Yinz: the official app is “Port Authority Ready2Ride “. It’s free. The only money you spend in that app will be your fare. No subscription fees.
2024-09-14	B *****	Pitiful app. Can't sign up and use app to pay.
Pitiful app. Can't sign up and use app to pay.
2024-05-17	ki*****	Feature request: I would like to pick N bus lines, and see all buses for those lines on the map in real time.
Feature request: I would like to pick N bus lines, and see all buses for those lines on the map in real time.