List of user reviews and ratings for HGsmart
Total ratings
2.80 (Rating count: 6)
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User Reviews
Recent rating average: 2.00
All time rating average: 2.80
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-07-25 | mc***** | First off, it won’t let me log into the app from a second phone. It tells me the account does not exist. It clearly exists because I can login on the device/app that the account was created on. so then I decided to create a new registration under a different email address on the second device and it tells me the email is not correct. It is absolutely a correct email address. So this seems useless and if it doesn’t work soon, I’m returning it. | |
| First off, it won’t let me log into the app from a second phone. It tells me the account does not exist. It clearly exists because I can login on the device/app that the account was created on. so then I decided to create a new registration under a different email address on the second device and it tells me the email is not correct. It is absolutely a correct email address. So this seems useless and if it doesn’t work soon, I’m returning it. | |||
| 2026-07-04 | Re***** | Doesn’t work | |
| Doesn’t work | |||
| 2026-07-01 | al***** | Eventually figured out how to get it to connect | |
| Eventually figured out how to get it to connect | |||
| 2026-06-05 | Mi***** | Fine, I have a 2.4Ghz network for devices. But this stupid device takes the cake. It only accepts 5 character passwords. 7 bytes. Seriously. In the day and age where everything is getting hacked I am supposed to change my password to 5 characters because one of 30 devices was implemented by engineers who are still learning. Sending this back. Update: developer response was to update to the latest iOS (way ahead of these clowns) or try an Android device. Seriously? None of my other 30 devices had this problem. | |
| Fine, I have a 2.4Ghz network for devices. But this stupid device takes the cake. It only accepts 5 character passwords. 7 bytes. Seriously. In the day and age where everything is getting hacked I am supposed to change my password to 5 characters because one of 30 devices was implemented by engineers who are still learning. Sending this back. Update: developer response was to update to the latest iOS (way ahead of these clowns) or try an Android device. Seriously? None of my other 30 devices had this problem. | |||
| 2026-03-23 | sm***** | It won’t even connect the device so how the hell are we supposed to program it! What a complete scam! If you bought a product from these scam artists return it before your return window closes. I wouldn’t trust this trash ap to feed my babies. F this. And f them. | |
| It won’t even connect the device so how the hell are we supposed to program it! What a complete scam! If you bought a product from these scam artists return it before your return window closes. I wouldn’t trust this trash ap to feed my babies. F this. And f them. | |||
| 2025-11-10 | Me***** | I recently purchased pet feeders and attempted to create an account. But no verification code was ever sent to my email, even after multiple tries. So I can’t even setup the feeders. I will most likely return the product and find something else that works properly. | |
| I recently purchased pet feeders and attempted to create an account. But no verification code was ever sent to my email, even after multiple tries. So I can’t even setup the feeders. I will most likely return the product and find something else that works properly. | |||
| 2025-09-21 | Ch***** | Will have to throw away the machine since i can’t even log in. I should have checked to see if it was Chinese junk before buying | |
| Will have to throw away the machine since i can’t even log in. I should have checked to see if it was Chinese junk before buying | |||
| 2025-08-21 | Tr***** | This app doesn’t let me register to start using their product | |
| This app doesn’t let me register to start using their product | |||
| 2025-07-26 | Ro***** | Took some time to figure out the setup but once set it has been working perfectly every day for the past 5 months. | |
| Took some time to figure out the setup but once set it has been working perfectly every day for the past 5 months. | |||
| 2025-04-23 | ij***** | Not only does the app constantly make me have to log back in… now I can’t log in at all and the message I get is all in Chinese characters so I don’t even know what the issue is. | |
| Not only does the app constantly make me have to log back in… now I can’t log in at all and the message I get is all in Chinese characters so I don’t even know what the issue is. | |||
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