Reviews of CentralDispatch Carrier Hub

By: Cox Automotive, Inc. App

List of user reviews and ratings for CentralDispatch Carrier Hub

Total ratings

3.90 (Rating count: 266)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

User sentiment is largely negative about CentralDispatch Carrier Hub’s usability and reliability. Repeated issues include poor UX, frequent logins, and disruptive updates. Some users acknowledge improvements and features added to streamline tasks, but data quality concerns (fake cars, unavailable loads) and invasive location tracking dilute the overall value. The app shows progress in certain features, yet consistency and workflow stability remain common pain points.

Pros

Recently added features streamline dispatching, including driver assignment from the app and visibility of who’s assigned to each load.
Consolidates dispatches and related data within CentralDispatch, reducing the need to export to external tools.
Some users report the app simplifies their workflow and reduces distractions.

Cons

Terrible UX/design and overall poor usability; described as garbage or the stupidest app by multiple reviewers.
Frequent login requirements and data re-entry disrupt workflow.
Unpredictable updates during pickups disrupt operations and reliability.
Data/availability issues, including reports of fake cars or loads not being available.
Location permissions are overly invasive, with requests to keep location tracking always on.

Upgrade to see all 26 reviews

User Reviews

Recent rating average: 1.80

All time rating average: 3.90

Upgrade to see all 26 reviews

69% (18)

Date	Author	Comment
2026-08-05	IG*****	Smh I don’t know why it can’t keep me log in smh
Smh I don’t know why it can’t keep me log in smh
2026-06-30	Ap*****	Majority needs either a waiting period time for active MC authority or certain amount of ratings in order to get a load, if you don’t have either then you are going to have an extremely difficult time. I also delivered a load for “the finest carrier” and they refused to pay me for one of the loads because of “damage” on the vehicle that wasn’t brought up weeks later until after I asked about my pay. This company has its scammers. DO NOT APPLY HERE! Super dispatch also usually requires ratings.
Majority needs either a waiting period time for active MC authority or certain amount of ratings in order to get a load, if you don’t have either then you are going to have an extremely difficult time. I also delivered a load for “the finest carrier” and they refused to pay me for one of the loads because of “damage” on the vehicle that wasn’t brought up weeks later until after I asked about my pay. This company has its scammers. DO NOT APPLY HERE! Super dispatch also usually requires ratings.
2026-06-26	Bo*****	For how big cox automotive is this app lags in quality behind other apps like superdispatch slow lags and difficult to use
For how big cox automotive is this app lags in quality behind other apps like superdispatch slow lags and difficult to use
2026-06-23	J�*****	Jal Freight LLC
Jal Freight LLC
2026-06-20	al*****	The website constantly logs me out every few minutes, forcing me to sign back in repeatedly and disrupting my workflow. Another major issue is that many brokers post the same vehicle multiple times. This clutters the load board and causes me to waste time sorting through duplicate listings. It also uses up my text messages and notifications unnecessarily when I’m trying to find legitimate new loads. For a paid service, I expect a more reliable platform, better account stability, and stricter controls to prevent duplicate vehicle postings.
The website constantly logs me out every few minutes, forcing me to sign back in repeatedly and disrupting my workflow. Another major issue is that many brokers post the same vehicle multiple times. This clutters the load board and causes me to waste time sorting through duplicate listings. It also uses up my text messages and notifications unnecessarily when I’m trying to find legitimate new loads. For a paid service, I expect a more reliable platform, better account stability, and stricter controls to prevent duplicate vehicle postings.
2026-06-19	lo*****	Jaime
Jaime
2026-06-19	Be*****	Every time you try and make it better . It gets worse .
Every time you try and make it better . It gets worse .
2026-06-19	94*****	Very slow , freezes up often . Cost me time waiting for app to load
Very slow , freezes up often . Cost me time waiting for app to load
2026-06-18	Ar*****	Very slow and got a lot of bugs
Very slow and got a lot of bugs
2026-04-28	Mi*****	This app is absolute garbage and waste of time!
This app is absolute garbage and waste of time!