Reviews of Miami Open presented by Itaú

By: South Florida Stadium, LLC App

List of user reviews and ratings for Miami Open presented by Itaú

Total ratings

2.40 (Rating count: 52)

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Review summary

The Miami Open app shows promise with schedule and favorites features and responsive developers, but users repeatedly fault its usability (small fonts, clutter, no landscape view), data reliability (missing men’s draws, seeds, doubles, and TBD schedules), and stability (crashes, refresh errors). Ads and privacy prompts add to a negative experience. Overall sentiment is largely negative, though some users commend the scheduling features and the developer’s responsiveness.

Pros

Schedule options for all, live, and saved/favorites
Favorite players feature is appreciated
Developer responsiveness and ability to fix issues

Cons

Poor usability/navigation: unreadable fonts, cluttered UI, too many clicks, and no landscape mode
Draws/schedule data incomplete or incorrect: men’s draws missing, seeds and doubles absent, and many schedules shown as TBD
Stability issues: frequent crashes, refreshing errors, and occasional app hangs
Ads and privacy concerns: bottom ads and prompts that imply collecting personal information

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User Reviews

Recent rating average: 1.90

All time rating average: 2.40

Upgrade to see all 27 reviews

59% (16)

Date	Author	Comment
2026-03-24	Ru*****	After attending the BNP Paribas Open in Indian Wells and using their app (which is fantastic) I was shocked to find navigating this app is much more difficult. Particularly, the fonts and styling make it very difficult to read and navigate. To top it all off, having ads pop-up at the bottom of the app is an embarrassment.
After attending the BNP Paribas Open in Indian Wells and using their app (which is fantastic) I was shocked to find navigating this app is much more difficult. Particularly, the fonts and styling make it very difficult to read and navigate. To top it all off, having ads pop-up at the bottom of the app is an embarrassment.
2026-03-19	Jr*****	Would help to have this fixed now
Would help to have this fixed now
2026-03-18	Gu*****	Cancelling tickets 12 hours before the game in the stadium without an honest explanation was disappointing.
Cancelling tickets 12 hours before the game in the stadium without an honest explanation was disappointing.
2026-03-18	le*****	Why do an app at all if it's going to be done this poorly. I would like to give zero stars.
Why do an app at all if it's going to be done this poorly. I would like to give zero stars.
2026-03-17	JB*****	This app is astoundingly awful and needs a complete redesign. Frequent app crashes aside, everything takes too many clicks and too much focus to comprehend what you’re seeing. For example, when looking at the scores, the font is small and the only thing distinguishing the winner and loser is a checkmark that we’ve all been trained not to have to look for because practically every other app puts the winner line in bold. Selecting your favor players is a chore. You’re presented with a list of players and have to tap into each one and then select notifications. A decent app would allow you to favorite a player right from the player list. The shortcomings are too many to mention, but right on the heels of the BNP Paribas Open, the difference in the two tourneys’ apps is night and day. BNP’s app is better than most majors’, while the Miami Open app isn’t worthy of a 250 event.
This app is astoundingly awful and needs a complete redesign. Frequent app crashes aside, everything takes too many clicks and too much focus to comprehend what you’re seeing. For example, when looking at the scores, the font is small and the only thing distinguishing the winner and loser is a checkmark that we’ve all been trained not to have to look for because practically every other app puts the winner line in bold. Selecting your favor players is a chore. You’re presented with a list of players and have to tap into each one and then select notifications. A decent app would allow you to favorite a player right from the player list. The shortcomings are too many to mention, but right on the heels of the BNP Paribas Open, the difference in the two tourneys’ apps is night and day. BNP’s app is better than most majors’, while the Miami Open app isn’t worthy of a 250 event.
2025-03-28	ma*****	Being able to select favor players is great but you cannot do anything with them. There is no way to view the schedule and filter on favorite players. Not very users as is. Also stay away from grey on white text. Impossible to read. On the plus side, the developer was very responsive and I look forward to a much improved version
Being able to select favor players is great but you cannot do anything with them. There is no way to view the schedule and filter on favorite players. Not very users as is. Also stay away from grey on white text. Impossible to read. On the plus side, the developer was very responsive and I look forward to a much improved version
2025-03-27	wo*****	Enjoying the app. The developer responded to the issue of not seeing all the draws. Great response from them
Enjoying the app. The developer responded to the issue of not seeing all the draws. Great response from them
2025-03-23	Ap*****	Although the app has shown a few improvements from previous years, it’s still lacks basic functionality for a major Tennis event, today on Sunday, March 23. It’s not even able to show the schedule of play.! … it shows TBD on matches that are already being played. You can get better and more accurate information from Google or other apps.! … absolute shame with all the glitches and lack of basic functionality… there is no list of double players for example… The latest version of your app does not show the men’s draw, either the singles or doubles it only shows the women’s draw!…. Did this event suddenly become WTA only? You fixed one bug and you introduced five others . Good job guys.
Although the app has shown a few improvements from previous years, it’s still lacks basic functionality for a major Tennis event, today on Sunday, March 23. It’s not even able to show the schedule of play.! … it shows TBD on matches that are already being played. You can get better and more accurate information from Google or other apps.! … absolute shame with all the glitches and lack of basic functionality… there is no list of double players for example… The latest version of your app does not show the men’s draw, either the singles or doubles it only shows the women’s draw!…. Did this event suddenly become WTA only? You fixed one bug and you introduced five others . Good job guys.
2025-03-23	Co*****	Why can I only access the women’s draws? The drop-down only lists WTA draws. (And “women’s” singles or doubles is misspelled but that is not the main point here.) I cannot access the men’s draws at all.
Why can I only access the women’s draws? The drop-down only lists WTA draws. (And “women’s” singles or doubles is misspelled but that is not the main point here.) I cannot access the men’s draws at all.
2025-03-23	pe*****	The app today has been showing only the women’s matches. It was fixed to wear a short period of time and now it’s showing TBD for all of the men’s matches for today.
The app today has been showing only the women’s matches. It was fixed to wear a short period of time and now it’s showing TBD for all of the men’s matches for today.