Cincinnati Open

I got this app to follow the tennis but it is horrible, I use it on an iPhone and everything is squished on the screen. Had a hard time seeing scores and schedule. The main screen was squished and to follow scores and times, they were listed off the screen to the right and not viewable.

I’ve never had an app that requires updates daily. Too much!!

Just got back from the Cinci Open. We loved a bunch of the updates on the grounds, stadiums, practice courts, food & bev, experience, etc. BUT, this app is awful. I’ve been involved in data-driven F500 marketing tech, including apps and mobile for 10+ years, and this is the worst app experience I’ve seen in many years. It’s as if they started creating it 2 weeks ago and just launched it with no plan or feedback. The constant updates also point to this. So funny that 4 of us can be together on the grounds and we show different data and scores in the app on our individual iPhones, even when refreshing. A big issue…In this day and age, how can you not have a layout and live interactive map experience showing where you are and where you want to go to see a match/court? This was more of an issue than it should have been because the navigational signage is almost non-existent on the grounds. This was probably the most frustrating part of the experience. Finally, the internet seemed a bit better on the grounds but you should have a seamless wifi/internet experience for an event like this. It’s still funky.