Princess Cruises

Name: Princess Cruises
Rating: 2.4 (3012 reviews)
Author: Global Experience Innovators

By: Global Experience Innovators

Travel

Features & Capabilities

The Princess Cruises extension acts as your travel planner and onboard guide, helping you prepare before you sail with OceanReady steps, quick check-in, dining reservations, shore excursions, and package choices (Princess Plus or Princess Premier).

Onboard, connect to MedallionNet to order food, beverages, and amenities via OceanNow, access Safety Essentials, navigate the ship, locate shipmates, view events, manage dining, contact CrewCall 24/7, and track spending in real time. The app also supports automatic updates to bring you the latest features.

User Growth & Download Statistics

App Navigation & Mapping Marketing

By:

Global Experience Innovators

Rating:

2.40

(3,012) 20 new ratings

Version:

1.9.1 Last updated: 2026-04-21

Version code:

884553864

Creation date:

2023-12-27

Compatible devices:

Size:

138.14MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 47,716 ▼ 30

Other platforms

Princess Cruises (v1.9.1)

1,120,006 2.66

(2,973)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Global Experience Innovators

Apple Apps Store

https://apps.apple.com/us/app/princess-cruises/id6469049279

User Reviews

Users consistently report the Princess app for iOS as unreliable and difficult to use. The most common issues are login failures and cross-platform password problems, frequent errors and crashes, and updates that break core features. Many reviews highlight poor navigation and buried settings, with some links not functioning. There are also problems managing multiple travelers or bookings under a single account, including duplicate profiles. Finally, users note mismatches and outdated information between the app and Princess's website, and some ships' details or times appearing inaccurately. Overall, reliability and multi-user support are key complaints.

Pros

Cons

Login and cross-platform password issues causing sign-in failures.
The app is buggy and unstable with frequent errors, crashes, and problematic updates.
Poor UX and navigation with buried features and non-working links.
Limited support for multiple travelers/bookings (one booking per account; duplicates).
Inconsistencies between app and website and sometimes outdated/wrong ship information.

Recent reviews

It has been a real struggle to use this app as a first time Princess cruiser. Difficult to find booked excursions and services. Then app kept freezing up when tried to cancel a service. It definitely has a bearing as to whether I will cruise with them again, especially for the amount of money spent.

by Bc*****, 2026-05-18

The app and the cruise itself match their review : 1 star to both.

by Mr*****, 2026-05-18

There are no redeemable qualities to this app. This really should deserve zero stars. The amount of times having to call customer service because something isn’t working right… dude