Reviews of Homedics Drift (Wi-Fi)

By: HoMedics

List of user reviews and ratings for Homedics Drift (Wi-Fi)

Total ratings

1.20 (Rating count: 29)

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Review summary

Users like the drift's concept and hardware and enjoy the pattern library when the app works. However, they repeatedly report a buggy, unreliable app with pattern downloads failing, patterns staying grey, and frequent reconnects. Connectivity and firmware update issues, nonfunctional scheduling, and frequent need to reinstall worsen the experience. Overall, the hardware shows promise, but the app reliability and support issues prevent a consistently calming experience.

Pros

The drift hardware concept is calming and visually appealing.
When the app functions, it provides a relaxing experience.
There is a large library of patterns available for use.
The hardware design itself is attractive and promising.

Cons

The app is buggy and unreliable, often not loading or functioning.
Pattern downloads fail or patterns stay grey, with progress reaching 100% but never unlocking.
Connectivity between the app and the device (Wi‑Fi) is inconsistent and firmware updates can fail or brick the device.
Scheduling/automation features (schedules, pause) do not work as intended.
Frequent need to reinstall the app and poor or slow support worsen the user experience.

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User Reviews

Recent rating average: 1.30

All time rating average: 1.20

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82% (42)

Date	Author	Comment
2026-05-10	Wo*****	The Drift is so cool but the connectivity on this app is so unbelievably bad it should be embarrassing for homedics. Doubt we’ll see any improvements on the app anytime soon either…
The Drift is so cool but the connectivity on this app is so unbelievably bad it should be embarrassing for homedics. Doubt we’ll see any improvements on the app anytime soon either…
2026-04-18	Cl*****	I love the drift, but it's frustrating when you can't use it because the app is horrible and it doesn't work! It doesn't let me download patterns, blames my wifi, but that's NOT the problem! PLEASE fix your app because you have a great idea... Just need a way to use it!!!
I love the drift, but it's frustrating when you can't use it because the app is horrible and it doesn't work! It doesn't let me download patterns, blames my wifi, but that's NOT the problem! PLEASE fix your app because you have a great idea... Just need a way to use it!!!
2026-03-27	Ia*****	Love the product. It’s very cool and relaxing when it works… when being the key word. The app is trash. Nothing loads and I’m basically guessing when it’ll turn on and off because it’s so glitchy. App needs a major overhaul.
Love the product. It’s very cool and relaxing when it works… when being the key word. The app is trash. Nothing loads and I’m basically guessing when it’ll turn on and off because it’s so glitchy. App needs a major overhaul.
2026-03-21	Re*****	I love the Drift concept, however the app that runs it is terrible! I can’t download patterns. It says it is downloading but doesn’t. I have done every possible researched trouble shooting to no avail. So disappointed in this app. Come on Homedics….Fix This!!!
I love the Drift concept, however the app that runs it is terrible! I can’t download patterns. It says it is downloading but doesn’t. I have done every possible researched trouble shooting to no avail. So disappointed in this app. Come on Homedics….Fix This!!!
2026-03-17	Mu*****	Awful
Awful
2026-03-04	Tr*****	Reinstall constantly still not connecting. Took me hours to try to connect still issues waste of time very frustrating.
Reinstall constantly still not connecting. Took me hours to try to connect still issues waste of time very frustrating.
2026-02-21	Ge*****	This thing ignores settings in the app. Just does what it wants
This thing ignores settings in the app. Just does what it wants
2026-02-04	Jl*****	I love the patterns I can use, but there are more that I can’t. It says to download the pattern, but doesn’t download. Please fix this. I have tried on apple and android and the issue is the same. You keep adding new patterns, but they can’t be used. This is very disappointing for the money we pay for it. It is supposed to be relaxing, but it is frustrating.
I love the patterns I can use, but there are more that I can’t. It says to download the pattern, but doesn’t download. Please fix this. I have tried on apple and android and the issue is the same. You keep adding new patterns, but they can’t be used. This is very disappointing for the money we pay for it. It is supposed to be relaxing, but it is frustrating.
2026-02-04	hh*****	I gifted this to my mother for Christmas and the app is extremely buggy. We have full WiFi and phone service and when trying to download several patterns at once it just stops in the middle and says to make sure we have WiFi and it never even disconnected or went out. If we try to download a pattern by itself a screen shows that it’s downloading, gets past 45% then closes and the pattern stays grayed as if we never downloaded it, just to find out we have to COMPLETELY exit the app and reopen it after ever SINGLE (ONE) pattern we download because that is the only way it shows up. It’s become annoying to try and use when it’s supposed to be calming….
I gifted this to my mother for Christmas and the app is extremely buggy. We have full WiFi and phone service and when trying to download several patterns at once it just stops in the middle and says to make sure we have WiFi and it never even disconnected or went out. If we try to download a pattern by itself a screen shows that it’s downloading, gets past 45% then closes and the pattern stays grayed as if we never downloaded it, just to find out we have to COMPLETELY exit the app and reopen it after ever SINGLE (ONE) pattern we download because that is the only way it shows up. It’s become annoying to try and use when it’s supposed to be calming….
2026-01-25	M0*****	I got a sand tray for Christmas and I’ve been struggling with the app. When I create a playlist it won’t download all the images I want to include, if I try to download them individually it says they downloaded but remain grey in the lists… and it never shows what playlist I am watching, it always says demo… and it reverts settings to increase the sound volume (though there’s nothing playing) and the brightness of the light on its own. I’ve downloaded the app on multiple devices and still have the same issue. I’ve emailed customer service multiple times and no one responds.
I got a sand tray for Christmas and I’ve been struggling with the app. When I create a playlist it won’t download all the images I want to include, if I try to download them individually it says they downloaded but remain grey in the lists… and it never shows what playlist I am watching, it always says demo… and it reverts settings to increase the sound volume (though there’s nothing playing) and the brightness of the light on its own. I’ve downloaded the app on multiple devices and still have the same issue. I’ve emailed customer service multiple times and no one responds.