FileCloud Apple

Reviews of FileCloud

List of user reviews and ratings for FileCloud

Total ratings

4.70 (Rating count: 338)
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Review summary

Overall, users praise FileCloud as a reliable, enterprise-like solution for on-the-go access, sharing, and offline file availability, with strong support. The main recurring concerns are stability after updates, occasional crashes on iOS devices, and usability gaps such as background audio playback not working, a clunky upload workflow, and limited file previews. Users also want larger thumbnails and better preview options, and some report PDF rendering issues. Despite these, many users commend easy sharing, multiple-account support, and the app’s central repository feel, along with responsive vendor support and ongoing improvements.
Pros
  • Reliable and enterprise-like for on-the-go access and sharing
  • Offline access: download files for offline use
  • Multi-account support within a single app
  • Easy sharing via links and straightforward sharing workflow
  • Strong vendor support and ongoing improvements
Cons
  • Crashes after updates on iPhone/iPad; stability issues
  • Background audio playback stops when the screen sleeps; no true background audio
  • Upload workflow is awkward; must open with to a local folder before final destination
  • Limited previews/thumbnail options; desire larger thumbnails and more preview options
  • PDF rendering issues: blank PDFs or crashes when opening PDFs
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User Reviews

Recent rating average: 4.00
All time rating average: 4.70
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5 star
74% (14)
4 star
16% (3)
3 star
0%
2 star
0%
1 star
11% (2)
DateAuthorRatingComment
2026-02-26 Ji***** I’ve been using FileCloud for a long time and overall it works well. However, one feature that used to work has been missing for quite some time. In the past, when playing audio files like MP3 or WAV, playback would continue even if the phone screen went to sleep. That functionality hasn’t been available in a long time, and it’s noticeably impacted usability. Now, as soon as the screen turns off, the audio stops. This makes it difficult to listen to recordings or longer audio files without keeping the screen awake the entire time. The native iOS Files app supports background audio playback without any issues, so it’s disappointing that this still hasn’t been restored in FileCloud. I really hope a future update brings this feature back.
I’ve been using FileCloud for a long time and overall it works well. However, one feature that used to work has been missing for quite some time. In the past, when playing audio files like MP3 or WAV, playback would continue even if the phone screen went to sleep. That functionality hasn’t been available in a long time, and it’s noticeably impacted usability. Now, as soon as the screen turns off, the audio stops. This makes it difficult to listen to recordings or longer audio files without keeping the screen awake the entire time. The native iOS Files app supports background audio playback without any issues, so it’s disappointing that this still hasn’t been restored in FileCloud. I really hope a future update brings this feature back.
2021-06-09 Me***** Love the iphone app, but could be tweeked a bit. The picture previews thumbnails could be bigger, like onecloud or Mega. The phone picture backup status could be available like in the old version to know if its actually working or not.
Love the iphone app, but could be tweeked a bit. The picture previews thumbnails could be bigger, like onecloud or Mega. The phone picture backup status could be available like in the old version to know if its actually working or not.
2021-03-05 Je***** Most recent update crashes on iPhone and iPad.
Most recent update crashes on iPhone and iPad.
2020-02-18 Kb***** I have been using FileCloud for 5 years. This is our primary app for marketing and sales teams to collaborate and have access to files on the go. Thank you FileCloud Team!!
I have been using FileCloud for 5 years. This is our primary app for marketing and sales teams to collaborate and have access to files on the go. Thank you FileCloud Team!!
2020-02-18 GC***** Using FileCloud mobile now for approximately two months now and easy on-boarding and set up guides to begin utilizing. Would recommend.
Using FileCloud mobile now for approximately two months now and easy on-boarding and set up guides to begin utilizing. Would recommend.
2020-02-18 Es***** Super easy file storage and I like that I can use links to share things with people!
Super easy file storage and I like that I can use links to share things with people!
2020-02-18 Mo***** The FileCloud mobile app is excellent and give me exactly the features I need on my iPhone. I can download files from my account so that I can get to them when I’m offline and I can be logged in to multiple accounts on the same app. I wish other file sharing and sync apps did this! It runs great on my new iPad and my older iPhone SE, no problems with speed or crashes.
The FileCloud mobile app is excellent and give me exactly the features I need on my iPhone. I can download files from my account so that I can get to them when I’m offline and I can be logged in to multiple accounts on the same app. I wish other file sharing and sync apps did this! It runs great on my new iPad and my older iPhone SE, no problems with speed or crashes.
2020-01-21 Ha***** After using FileCloud for over 9 months now I still love using it. I am easily able to share and access all of my documents straight from the app and very seamless. Would recommend this to anyone who takes there work on the go everywhere.
After using FileCloud for over 9 months now I still love using it. I am easily able to share and access all of my documents straight from the app and very seamless. Would recommend this to anyone who takes there work on the go everywhere.
2019-03-01 Mi***** Changing to using Filecloud as our central file repository has made a world of difference to getting everything organized. The iOS app works quite well as well!
Changing to using Filecloud as our central file repository has made a world of difference to getting everything organized. The iOS app works quite well as well!
2018-10-21 Mo***** My PDF documents are all blank when using FileCloud on my iPhone X with latest iOS. When I try to open using the ‘open with ‘ option. The app crashes.
My PDF documents are all blank when using FileCloud on my iPhone X with latest iOS. When I try to open using the ‘open with ‘ option. The app crashes.
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