12VoltQC Technician

You can track and monitor quality of work being produced in your store or shop

Are you tired of cars or product returning, because something was missed? Or when a vehicle returns, months or even years after the original work was completed with an issue and the claim is it’s been like that from day one? Or perhaps, you are a technician-turned business owner that is struggling to let go of control to be confident your employees are doing the same quality work you did?

Now you can track and monitor the quality of work being produced in your store or shop, and obtain the information for future use, to protect you and your brand. With the 12V QC checklist you can customize your checklist to cater to each job to ensure all the little things were done properly while securing behind the scenes images if a customer ever comes back to debate the quality of the work.

Not only that but imagine how much more accountable your employees will be if they have to document their work for everyone to see every single time?

What to expect: Quality check list of things that need to be done for every single job. Pictures to be taken that will be required to document the end quality of the job. time stamped photos cloud storage Prebuilt checklist modifiable checklist Or build your own checklist induvial employee log ins admin dash board track time on induvial jobs

The 12 Volt QC Checklist was originally built and designed with the 12 volt community in mind, but can easily be adapted to many other industries with its completely adjustable checklist. James, the owner of ACT Audio in Vernon CT, was inspired to create this app after a couple of situations prompted it.

The first situation was when his business grew and his partner and him had separated, he had to hire employees and started to realize that not everyone cares as much as he does. He wanted to make sure that the behind the scenes work was up to par with his standards and was looking for a way to capture and monitor this. Realizing he was also spending more time with warranty work with these employees he wanted a way to ensure the work was done right the first time. The Second main situation was when a customer returning after 2 years claimed a wire nut was used in an install, the dealership claiming it was the fault of a wire nut, despite the customer claiming that no one else has touched the car besides the dealership. Knowing the shop didn’t even have that product, had no way to defend himself – no visual or written documentation of final production. James knowing he was in the right but didn’t want a pointless argument started to brainstorm what he could do to prevent this in the future. The app with time stamped photos was the right answer!