Aloware Talk - Business Phone

Extend your Aloware contact center to mobile: Aloware is an AI-powered contact center platform that automates conversations, captures every customer interaction, and integrates deeply with your CRM, so you can convert more leads and deliver better customer experiences.

Stay connected from anywhere: Keep your work flowing smoothly with the Aloware mobile app for iOS. Stay connected with your team and customers, no matter where you are.

Never miss an opportunity: Respond to customers instantly, even when you're away from your desk. Get real-time alerts for missed calls, voicemails, SMS messages, and conversation assignments, so you never miss a thing.

Work-life separation, maintained: Make and receive business calls from your mobile device without exposing your personal number. Keep business and personal communications separate.

Stay productive on-the-go: Access conversation history, customer context from your CRM, and call recordings instantly. Track business conversations across major CRM integrations for complete visibility.

Faster response, better outcomes: Turn missed calls into opportunities. View and assign missed calls, respond to SMS messages, return calls, and check voicemails, all from your mobile device.

Aloware Mobile Features.

Business phone system:

• Make and receive calls using your business line
• Mute, hold, transfer, and conference calling
• Switch between WiFi and cellular network

Messaging:

• Send and receive SMS/MMS messages from your business number
• View full conversation history with customer context

Notifications:

• Real-time alerts for calls, texts, voicemails, and assignments
• Never miss important customer communications

Call management:

• Access and manage missed calls instantly
• Listen to voicemails and call recordings
• Assign conversations to teammates

CRM sync:

• Customer context and conversation history on-the-go
• Automatic call logging and activity tracking
• Works with major CRMS like HubSpot, Salesforce, Pipedrive, and more.

Unified inbox:

• All calls, texts, voicemails, and conversations in one place
• Filter by status: unread, open, assigned to you, unassigned

Contact access:

• Your business contact list available anywhere
• Quick access to customer information and history