Reviews of BayCare App

By: BayCare Health System, Inc App

List of user reviews and ratings for BayCare App

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Review summary

User reviews show the BayCare App is plagued by reliability and usability problems: persistent login issues, blank/loading screens, data access gaps (labs, imaging, notes), and lack of essential features like provider messaging. The app often logs out or loops during login and delivers an experience far from the web portal, with many users preferring the website or alternative systems. Overall, foundational fixes are needed before any meaningful improvements.

Pros

Cons

Repeated login failures and loading loops (blank white screens, keeps asking for sign-in, credential errors, password reset issues).
Inability to access important health data in the app (missing test results, imaging, progress notes; labs not updated).
App is unreliable and unusable due to crashes, endless loading, and frequent logouts.
Missing core features (no in-app messaging to providers; not equal to the patient portal; cannot access all portal functions).
Poor UX and compatibility issues (not user-friendly; password manager copying issues; long sign-in times).

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User Reviews

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89% (51)

Date	Author	Comment
2026-08-16	fa*****	Send the code via text. Email closes out the page making it impossible to create or access account.
Send the code via text. Email closes out the page making it impossible to create or access account.
2026-08-04	wt*****	Received notification of X-ray via text but no update found on the app. Had to go to website to get results making the app irrelevant. Also, only displays 60% of screen
Received notification of X-ray via text but no update found on the app. Had to go to website to get results making the app irrelevant. Also, only displays 60% of screen
2026-06-28	Ki*****	This app is useless. It is extremely difficult to set up. Once set up, there is no patient portal or any useful features
This app is useless. It is extremely difficult to set up. Once set up, there is no patient portal or any useful features
2026-06-09	ex*****	I was able to login and can view upcoming appointments, lab work and messages with my BayCare providers. If you had trouble before, give it another try. There was a couple second delay before the initial login screen transitioned from blank to displaying the fields.
I was able to login and can view upcoming appointments, lab work and messages with my BayCare providers. If you had trouble before, give it another try. There was a couple second delay before the initial login screen transitioned from blank to displaying the fields.
2026-05-12	eh*****	This app sucks. Useless a tits on a bull.
This app sucks. Useless a tits on a bull.
2026-05-11	Sa*****	There is no patient portal link anywhere in this app. 😑
There is no patient portal link anywhere in this app. 😑
2026-05-08	Bl*****	As everyone else. App does not work. I don’t think anyone reads these reviews because if they did they would fix it… such an inconvenience. They need to take some pointers from AdventHealth. Their app is flawless.. the only reason I need this app is because I have one doctor at Baycare. All my doctors and specialists are through AdventHealth. Baycare do better!!!!
As everyone else. App does not work. I don’t think anyone reads these reviews because if they did they would fix it… such an inconvenience. They need to take some pointers from AdventHealth. Their app is flawless.. the only reason I need this app is because I have one doctor at Baycare. All my doctors and specialists are through AdventHealth. Baycare do better!!!!
2026-04-02	2z*****	It looks official but doesn’t work ever. I’m
It looks official but doesn’t work ever. I’m
2026-03-25	CP*****	The app should have the ability to message your provider for things like medication refills.
The app should have the ability to message your provider for things like medication refills.
2026-03-17	ol*****	Blank screen
Blank screen