Overview

Rating:
4.70 +5
(531)
Version:
2.0
Last updated: 2024-08-21
Ranking
#76,955 ▼ 39
Overall

Features & Capabilities

Paychex Pay is a secure, user-friendly finance app that brings banking-like features to your device. It’s established by Central Bank of Kansas City, Member FDIC, and includes a Paychex Pay Debit Mastercard and optional Savings Account to help you manage money from a single app.

Key features include early direct deposits (where supported), easy transfers between accounts or to friends, fast checkout with contactless payments, multiple ways to add money, no-minimum savings, cash-back rewards, and Mastercard ID Theft Protection.

User Growth & Download Statistics

By:
Paychex, Inc
Rating:
4.70
(531)
5 new ratings
Version:
2.0 Last updated: 2024-08-21
Version code:
868356722
Creation date:
2024-06-21
Compatible devices:
Size:
82.86MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-16
Compare stats and ranking:

Ranking

Other platforms

Android
Paychex Pay (v2.0)
34,966 4.46 (314)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Paychex, Inc
Apple Apps Store
https://apps.apple.com/us/app/paychex-pay/id6449838354
Website:
https://go.paychex.com/paychex-pay

User Reviews

User reviews for Paychex Pay on iOS largely center on recurring reliability and support problems. While a few note a generally positive banking experience and mention a phone-number-based transfer feature, the majority highlight serious drawbacks: poor customer service, app instability and login difficulties, untrustworthy transfer outcomes with funds potentially missing, card-related access issues and slow replacements, and misleading or delayed notifications. The combination of these issues leads to frustration and a recommendation to avoid or switch banks, with calls for desktop access and better overall reliability.
Pros
  • Some users report overall satisfaction with the banking experience.
  • The app offers transferring money using a phone number.
  • Some users feel the app provides a usable basic banking experience.
Cons
  • Poor customer service / support across multiple issues.
  • App instability: frequent crashes, navigation problems, and login difficulties.
  • Transfers and funds issues: money can be withdrawn but not posted to destination; no tracking; disputes can take up to 90 days.
  • Card lockouts and replacement delays: losing a card can lock the account and require waiting for a new card.
  • Notifications are buggy/late and persist even when turned off.
Recent reviews
This is legit the worst financing app I’ve ever used in my life. Only reason I open an account with them was because my employer worked with them, but if that is the case, even if it’s not don’t open an account this app is so technically broken. It’s not even funny. Feels like it hasn’t been updated within the last 10 years.
by jo*****, 2026-07-11

I had trouble adding my card to my apple wallet because the verification number was wrong! It kept taking me to a sweepstakes line. I tried to find ways to get my money out and i saw transfers with phone number so i put my phone number and the money just disappears, no confirmation nothing. So i waited for a text still haven't got a text and don't know where my money is. The customer service don't know nothing they can't see nothing or do nothing. It has been a nightmare I just want my money back 😩
by Hh*****, 2026-06-30
View all user reviews ›

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