Reviews of Paragon Connect

By: IntercontinentalExchange, Inc App

List of user reviews and ratings for Paragon Connect

Total ratings

2.30 (Rating count: 53)

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Review summary

Paragon Connect shows promising data and search features but suffers from widespread reliability issues. A majority of reviews cite crashes, failed logins, ghost login screens, and constant sign-outs, often rendering the app unusable. Users also report the app getting stuck on loading phases and not opening, along with a cluttered, hard-to-navigate interface. A smaller group appreciates fast, data-rich features like power search, tax records, and subdivision data. MLS coverage is inconsistent, with many states or associations missing. Support access is also noted as problematic.

Pros

Responsive performance when the app loads
Powerful search capabilities (power search)
Clean, intuitive layout and navigation
Rich data and content including tax records and subdivision information

Cons

Frequent crashes and instability requiring deletion/reinstallation
Persistent login/authentication issues and ghost login screens; frequent sign-outs
App fails to load or gets stuck during startup/loading phases
Cluttered, slow, and non-intuitive user interface
Limited MLS coverage; too few associations/states listed

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User Reviews

Recent rating average: 1.00

All time rating average: 2.30

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86% (31)

Date	Author	Comment
2026-06-07	Ti*****	It’s incredibly annoying when you are trying to get work done remotely from your phone or sync into with your client and it won’t let you login with the same exact user name and pass. that you just used on your laptop before walking out, to login. Somebody fix the bug and send out an email or update this app. Nothing worse than productivity being messed with because of glitches in platforms needed to do your job!!!!!
It’s incredibly annoying when you are trying to get work done remotely from your phone or sync into with your client and it won’t let you login with the same exact user name and pass. that you just used on your laptop before walking out, to login. Somebody fix the bug and send out an email or update this app. Nothing worse than productivity being messed with because of glitches in platforms needed to do your job!!!!!
2026-01-31	Gm*****	This is the most user unfriendly MLS app. I am licensed in multiple states requiring multiple mls systems. This is inferior to every other one in the area. Crashes a lot, requires constant deletion and reinstall. Don’t expect to be able to get info quickly on the app.
This is the most user unfriendly MLS app. I am licensed in multiple states requiring multiple mls systems. This is inferior to every other one in the area. Crashes a lot, requires constant deletion and reinstall. Don’t expect to be able to get info quickly on the app.
2026-01-26	Bl*****	The log-in feature continually crashes and doesn’t load. Have to uninstall app and redownload. Paying good money for CMLS and it feels wasteful. It’s embarrassing when my team and I are with clients.
The log-in feature continually crashes and doesn’t load. Have to uninstall app and redownload. Paying good money for CMLS and it feels wasteful. It’s embarrassing when my team and I are with clients.
2025-12-10	Da*****	Not sure how hard it is to build out a website like this, but it is not a user friendly experience. Cluttered, cumbersome, and crashes
Not sure how hard it is to build out a website like this, but it is not a user friendly experience. Cluttered, cumbersome, and crashes
2025-12-07	Pb*****	Currently this app is useless. It does not allow you to login. It is very frustrating that in 2025 there is not a way to access the MLS in a mobile friendly way.
Currently this app is useless. It does not allow you to login. It is very frustrating that in 2025 there is not a way to access the MLS in a mobile friendly way.
2025-12-05	kl*****	Doesn't even allow me to log in. It's super glitchy and not at all convenient.
Doesn't even allow me to log in. It's super glitchy and not at all convenient.
2025-12-03	Mi*****	I have to constantly delete and reinstall this app to get it to work. Often times I will try to open the app. It will ask me for my area and my login again. After I input all of that, it just sits there and bubbles and never opens. The only thing I have found is deleting it and reinstalling it. And then it only works for a short time.
I have to constantly delete and reinstall this app to get it to work. Often times I will try to open the app. It will ask me for my area and my login again. After I input all of that, it just sits there and bubbles and never opens. The only thing I have found is deleting it and reinstalling it. And then it only works for a short time.
2025-12-02	ti*****	The app keeps crashing when I try to open it or gets stuck on a ghost login screen that flashes when you try to tab in anything. What is the point of a tool I can’t use?? Tried to contact App Support and the link goes to Wix.com saying that the page isn’t attached to a domain and available for purchase. Stuck in loading phase again after trying to log in. Sure wish it would just work consistently. It really is a hinderance.
The app keeps crashing when I try to open it or gets stuck on a ghost login screen that flashes when you try to tab in anything. What is the point of a tool I can’t use?? Tried to contact App Support and the link goes to Wix.com saying that the page isn’t attached to a domain and available for purchase. Stuck in loading phase again after trying to log in. Sure wish it would just work consistently. It really is a hinderance.
2025-11-30	an*****	This is a nuisance app. Sure, it’s designed to be helpful, but it is not because it is totally undependable. If there were an alternative, I would be using it now and not writing this review.
This is a nuisance app. Sure, it’s designed to be helpful, but it is not because it is totally undependable. If there were an alternative, I would be using it now and not writing this review.
2025-09-27	ly*****	This app is awful. Has only one or two mls per state. Doesn’t have any of the ones I use.
This app is awful. Has only one or two mls per state. Doesn’t have any of the ones I use.