Reviews of CA DMV Wallet

By: California Department of Motor Vehicles App

List of user reviews and ratings for CA DMV Wallet

Total ratings

4.80 (Rating count: 140,240)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users praise ease of use and the convenience of a digital DL via Apple Wallet, with some noting broad acceptance in places. The biggest pain points are reliability and usability issues: frequent refresh prompts, scan and login problems, and limited acceptance of digital IDs for official needs. These recurring problems undermine the app’s usefulness in real-world scenarios despite its potential for quick, secure access to a digital license.

Pros

Very user-friendly and quick to use when it works.
Easy to link your driver’s license to the wallet.
Access to your DL on your iPhone and integration with Apple Wallet.
Some places accept the digital ID, reducing the need to carry a physical card.
App is security-focused and provides a sense of safety.

Cons

Frequent mandatory refresh prompts; the refresh feature is unreliable and often does nothing, hindering use.
Back-of-ID scan frequently fails; issues with the document scanner and no option to upload a photo of the ID.
Login/authentication problems and confusing prompts; reloading login pages with little or no help options.
Digital ID is not universally accepted; many contexts (e.g., law enforcement stops, airports) still require a physical license.
Performance issues including slowness and delays due to constant refresh requirements.

Upgrade to see all 168 reviews

User Reviews

Recent rating average: 3.80

All time rating average: 4.80

Upgrade to see all 168 reviews

35% (59)

Date	Author	Comment
2026-08-28	An*****	It always disconnects the App. It’s not acceptable by the Police. There’s always an error to add it to the Apple Wallet.
It always disconnects the App. It’s not acceptable by the Police. There’s always an error to add it to the Apple Wallet.
2026-08-27	AM*****	Frequent refresh requests are bothersome.
Frequent refresh requests are bothersome.
2026-08-26	nh*****	Outstanding
Outstanding
2026-08-26	im*****	Downloaded because a website required mDL verification. mDL is available in Apple Wallet but apparently it doesn't work for websites. This app says you can go to a DMV office with the app to get an mDL. That is false. Once at the office the app tells you to scan a code but there is no mDL code at the office. The clerk said mDL applications are online-only. The app does offer remote enrollment, which requires you to scan your real DL. No matter what I tried it absolutely would not scan the back of my license.
Downloaded because a website required mDL verification. mDL is available in Apple Wallet but apparently it doesn't work for websites. This app says you can go to a DMV office with the app to get an mDL. That is false. Once at the office the app tells you to scan a code but there is no mDL code at the office. The clerk said mDL applications are online-only. The app does offer remote enrollment, which requires you to scan your real DL. No matter what I tried it absolutely would not scan the back of my license.
2026-08-26	no*****	So great to have it on the phone. Now we just need more people to accept it so we don’t have to carry physical driver’s license. The phone is much safer and much more convenient. You’ll be safe out there and have a great day.
So great to have it on the phone. Now we just need more people to accept it so we don’t have to carry physical driver’s license. The phone is much safer and much more convenient. You’ll be safe out there and have a great day.
2026-08-25	Va*****	I sometimes leave the actual driving license at home and just use this digital
I sometimes leave the actual driving license at home and just use this digital
2026-08-25	Fi*****	First time using app it was so easy to navigate
First time using app it was so easy to navigate
2026-08-25	To*****	This is perfect if you forget your purse at home
This is perfect if you forget your purse at home
2026-08-25	dB*****	The app has really been very nice to use. Just be careful because sign in may take some verification and you possibly will have to make sure that your email address is accurately connected to your drivers license.
The app has really been very nice to use. Just be careful because sign in may take some verification and you possibly will have to make sure that your email address is accurately connected to your drivers license.
2026-08-25	Sc*****	The app is OK. The problem is that it cannot be transferred to a new phone. When trying, it fails to register as I already am registered. DMV folks have zero idea of how this works
The app is OK. The problem is that it cannot be transferred to a new phone. When trying, it fails to register as I already am registered. DMV folks have zero idea of how this works